CostumeParty.comReviews of costumeparty.com

If I could give 0 I would. I ordered my nephews costume on Sept 18. It is Oct 17 and still no costume. I keep emailing and they keep giving me the run around. Totally unprofessional and a scam. Why didn’t I read reviews before I ordered from them? What was I thinking!? So mad!!!

What everyone on here is complaining about is absolutely true this is a shithole company located in China there has to be something to get rid of this false advertisement of a company I ordered a costume oct 1 didn't go thru till Oct 3 and now its Oct 30 and I still dont have my purchase these people are a shitshow

BEWARE DON'T ORDER FROM THIS COMPANY. I ORDERED A COSTUME FOR MY GRANDSON. IT HAS BEEN A MONTH AND STILL NOT HERE. I HAVE EMAILED THEM AND RECEIVED 4 EXCUSES. THE COMMENTS ON HERE OF GOOD SERVICE ARE SCAM FAKE CUSTOMERS. I HAVE DEMANDED INFORMATION. THEIR PHONE NUMBER GOES TO A FAKE SET UP. NO WAY OF CONTACTING THEM BY PHONE. THIS COMPANY IS FROM CHINA BUT PHONE NUMBER IS US. IT'S NOT GOING TO BE PRETTY IF I DON'T RECEIVE THIS COSTUME IN THE NEXT 4 DAYS AND THEY BREAK MY GRANDSONS HEART.

My son is absolutely guttered his costume that I ordered a month ago didn’t turn in time for his birthday party they promised it would be here in time they mucked me around then sent it on the day I needed it no happy DO NOT BUY from Them they are full of Excuses wish I had read these reviews before I brought it

This is the worst company I have ever bought something from!! I purchased a costume on September the 15th and paid for express shipping. I also emailed them to make sure that I would receive it in time (before the 5th of October). They assured me that it would arrive long before that. The item I purchased was in stock and it says that they ship within 24 hours. When I still haven't received a tracking link by Monday the 1st of October I contacted them through email again and asked where the costume was. They said it wasn't shipped yet but that I would receive a tracking link when they send it. I then replied saying no need to send it anymore I won't receive it by the deadline. I told them to cancel the order and refund my money. Then on the day I needed the costume they ship it, knowing that I won't receive it in time and that I canceled the order 4 days earlier. I emailed them again and saying that I refuse to receive it and want my money back. They just reply saying that they have now shipped it and I will receive it soon. THE ABSOLUTE WORST COSTUMER SERVICE I HAVE EVER ENCOUNTERED!!! This is fraud. Do not buy from them!

Terrible product and not at all as pictured or described! They used someone else’s photo and made something cheap! My item should have been a professional costume, one piece Gecko from PJ Masks with cotton filling but instead it was in multiple pieces, with styrofoam filling and in no way fits the size as described! Cheap and a complete lie!

Received costume with two left hand gloves. Called the company (2:29 EST), no answer, no live Customer support (message said "unavailable"). Buyer beware.

Bought an expensive Infinity Gauntlet from them, with the sale product description as a light-up gauntlet with batteries. What was delivered? A big rubber glove with stuck-on plastic jewellery stones that were not even stuck in the right order!!! Huge disappointment, unbelievable deception. I demand a full and complete refund for the poor quality of the product!