Cost-U-Less InsuranceMore than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
Showing 423 reviews with 5 stars · Clear filters
Robert
I was helped by Analy cru esparza she had wonderful communication searched for all the right pieces was very helpful and you can tell is great team player and really loves her job
Response from Cost-U-Less InsuranceJul 29, 2026
Thank you for giving us the opportunity to assist you with your insurance needs. We provide top quality insurance and enjoy the relationship we build with our customers. Enjoy your day!
Dinkleboo
Great customer service pedro 100%
Response from Cost-U-Less InsuranceJul 27, 2026
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
Russel K.
Jordan was amazing to work in the Redding California office I will be recommending all my friends and family to get a insurance quote from them it was the easiest and fastest I've ever had an insurance policy done Jordan was amazing and went over everything with so I could understand what coverage I was getting
Response from Cost-U-Less InsuranceJul 17, 2026
We are always willing to help our customers to the best of our abilities to save money. We will always provide friendly and welcoming service, do not hesitate to reach out for any questions, concerns or doubts about your policy. Enjoy the rest of your day!
Landon M.
Great customer service thank you Harley.H was very kind and made it an easy process he made me feel just not as a customer but as a friend I will be recommending this place to all my friends and family because of him it has been the best customer experience I have had in a very long time.
Response from Cost-U-Less InsuranceJul 17, 2026
Without customers like you giving us the opportunity to look for good quality and cheap insurance, we would not be here to help you. Give us a call anytime you need assistance or have any questions. Have a great day!
Jennifer B.
I just wanna say what an amazing experience I had this morning. Justin was my agent, and he absolutely went above and beyond. He made everything so simple and easy. I would highly recommend him to anybody in the future. His customer service just went above and beyond.
Response from Cost-U-Less InsuranceJul 17, 2026
Thanks for the great review! We love that you had such a great experience! Thanks for sharing the information about the interaction you had. As always, our team is looking forward to your next visit.
Zohrab
Very good service
Response from Cost-U-Less InsuranceJul 17, 2026
Thank you so much for sharing your experience with us today. Have a great day!
bobby V.
The representative Vanessa was one of the most friendly, knowledgeable, solution, focused, kindness, suggestive, timely, she returned my call at the exactly the time she said she would, she explored multiple options, she provided a very user-friendly series of solutions. I hope that she gets promoted within your company cause she’s definitely a standard that’s higher than most. The world would be a better place and more efficient and profitable if you had more Vanessa’s in the world. If you guys don’t make her part of your leadership team, I will definitely hire her as an executive in the sports and entertainment business. Ha ha. She was outstanding.
Response from Cost-U-Less InsuranceJul 17, 2026
Thank you for sharing your personal experience with our agent today. Our goal is to offer a warm and welcoming environment for all customers, making them feel right at home when you need assistance with your insurance, we know insurance can be stressful and overwhelming for customers. That is why we have great agents who can connect with customers and put themselves in the customers’ shoes, so we know exactly how to help. Customer satisfaction is our top priority. Do not hesitate to call us any time you need assistance. Have a great day!
Carla V.
The agent that helped me get my new auto policy named l o u i s Mitchell Was exceedingly patient when dealing with the Luddite and attempting to do all the transactions over the telephone he is an excellent employee and should be rewarded
Response from Cost-U-Less InsuranceJun 18, 2026
Thank you for choosing us for your insurance needs, we will be ready to assist with any insurance needs you may have while using our agency. Thank you for the review and enjoy the rest of your day!