Costa BingoReviews of costabingo.com

Why are free games capped, I’ve won over 2-3000 points on som games and got £1 cash for my troubles…. Lippy pay out full amount of cash for points won.

After being a customer for over 15 years of both Costa and Sing bingo which have recently been taken over by 888.. I was asked to verify my accounts by providing proof of income back in October which I sent.. was told verification can take up to 72 hours... 7 weeks later I have been told my document is inadequate and I need to provide, bank statements and copy of passport! How very intrusive! My accounts are blocked from depositing until verified but I certainly will not be providing any further documentation so will not be spending another penny on these sites, will take my money elsewhere and advise all to do the same. If this is how they treat long term customers then I hate to think how they treat new ones !! Absolutely disgusted !

I have been with Costa for many years and had no problems until now. Won £500 weeks ago but keep getting told the bank details are invalid been In touch with my bank and there is no reason why the funds haven't gone in. Have been on live chat and rang them several times with no joy. Where do the funds come from? Moshi01

Absolutely horrendous...I've been waiting over 5 6 weeks for a reply in regards to a self exclusion that has expired...I provided documents to prove funding and was told they passed it on to the right department and told to wait 5 days...that was 2 weeks ago...I've sent further emails , replied to current chain emails as well no reply nothing, you are wrongfully not restoring my account and won't even reply to me...what the hell is wrong with you? And before you ask me to send an email I already did...and still no reply! I'm waiting and waiting and nothing...why are you treating a customer of many years so disgustingly

If you look at the good reviews recently you will notice that they have all been redirected. That is because 888 who won Costa now cannot rely on people giving a good review without their interference. Those people that have given a good review have obviously been asked to after a rare good win. Friday games now have odds of 1400-1 to win anything on a game. Do yourself a favour and save your extra cash as the old cassava sites will just take your money now they are 888 and the slots won’t payout as people are abandoning the sites in droves now (ignore the Friday rooms figured as the moment they went live there were already 2,500+ people with tickets in each room, rather gives the game away doesn’t it) I have read your reply, it’s not a case of me losing, it’s a case of letting people that sign up to one site such as Costa and letting them know that other people have signed up to another 20+ sites besides having just the one bingo site. So if they deposited £10 into each of the 20 (and you encourage that by sending emails from sister sites) that is £200 it costs each person to get a fair chance of winning like many of the others. You do not tell people this when signing up. You do not advertise that there are loads of other sites (yours) members, often the same people and hence you encourage what you claim to be trying to help. I personally did not lose but I can imagine many that do just thinking they are signing up to a bingo site. Hardly fair if you don’t advise new customers what they are entering into.

The site is not honest atall. I withdrew early thursday as it stated 24 hours to be processed okay thats longer than most sites but it is what it is. 48 hours later i went on live chat as the status of it hasnt even been aproved. Live chat was slow ... she then advised me that it will start to be processed on TUESDAY. Then i may not get the money till the following week. If you expect a pay out as fast as the majority of sites and not a week or two later then AVOID this site. False information given at the cashier and i have screen shot the full conversation on live chat incase they back track about thw info ive now been given

I have never had a issue before with this site but I haven’t been on in few years so I decided to go back on . I won 400 pounds and now it’s still haven’t been approved . I rang it said today still hasn’t and now it’s asking me for I’d and I already sent that in when I joined . Just had a email to say it’s failed . Well I haven’t moved or changed my mind . So I don’t I ever going to get this money . I going to take this higher I not letting them get away with this it’s not fair . When they have taken money but now it’s time to pay me my winnings I can’t have it

I have been a member over 10 years and these new changes are an insult to us regulars having to deposit multiple times a day to be able to get free tickets for games that use to be free before i have deposited 4 times this week and so far in 3 of the games you have gave me 1 ticket for each game where is one ticket in each game with over 1000 players going to get me i shouldnt have to keep depositing to get free tickets your always saying on your site gamble aware but you make it so we have no choice but to deposit multiple times a day to get what we use to get for 1 deposit every few days well i hope its worth it as this regular loyal customer wont be depositing anymore