Costa BingoReviews of costabingo.com

Emailed 30 hours ago with an issue Logging in. They asked for my personal details but still waiting. Absolutely shocking customer service. I have money in credit and should I ever get back on I will be withdrawing it and closing my account

Joined this site a few days ago said that when you deposit £10 you will get 300% bonus did not receive any after 3 emails and a phone call telling me phones are down got nowhere just telling me to deposit more money digusting service don't waste your money on this site

I joined 14 yrs ago & slots paid out. You could depo £5 & get free spins but since they linked all Cassava sites about 5 yrs ago then took away all the platinum, Bronze, gold & silver rooms which you had to spend 10k to get into the site is now disgusting! Still same old winners. I went off for a year then came back on & the last 6 mths all you get now is the odd free 12 tickets & the £10 bonus room which pays a ridiculous 2x £1 & £8. They're quick enough to take your cash but paying out in bonus obviously their way of still getting their money back. I depo £100 on same slot, had a total of 2x 15 free spins & won nothing. These slots have obviously been fixed to payout nothing. Disgraceful greedy site which robs you blind. Don't bother wasting your time or money on this thieving site!

I’m new to your site and had a win off 780 and 460 I’m trying to withdraw the winnings but it says withdrawal restrictions iv sent you ID in driving license and still can’t withdraw it as yet the reason I’m getting in contract is I’m looking for some one to help me sort this out fast as we can. I suffer from mental health and get very stressed easy and iv never had to do anything like this before I have a William hill site and never had to do anything like this so I’m worried as to why I have to do it with you I’d like to use this site and play but feel like iv been ripped off at the moment as you let me but money in to play with but not let me take my winnings could you please help me and sort this out so I can play and take the winnings and he’ll me please I don’t need this stress of worrying that iv been ripped off by a company I’m going to call the gambling commission today and all so the papers as it’s a lot off money I won and can’t get it as there is restrictions on my account yet I can still play and still deposit but can’t withdraw please help me sort this out so I don’t have to do all of this that I’m going to do many thanks

I am so annoyed. I won over £200 (started with £30) then decided to play a slot game for a few spins, didn’t check the bet amount and after realised it was set for £200. Surely games should not have such a high default setting. It may have been my mistake as I was tired but they are usually set at £1 and not at £200, it is such a bad and wrong way to treat consumers. Close to tears now and was unable to sleep, so angry. It was going to be Xmas money for my kids. Games should legally have a default setting below a certain amount to avoid this happening. Be careful players, they won’t return my money even though my history of bets is usually 20p! In response to the Costa Bingo reply- I waited a while for a response and received on today (19/12/19) and no goodwill gesture was made at all!!!!

I've been with Costa fora few years. The way O have pla0yed never changed but then out of the blue. They suspended my bonuses saying I've spent to much time on their site. I reached a level of platinum VIP which took me years to get to that point. I am a disabled lady, which physical means I can't get out. I have no friends and I don't go out to see people, apart from a carer that comes three times a week for an hour. I also have a nurse that comes twice a day for a half-hour. Costa was my link to the outside world and they just took that away from me. I have explained many times but they just don't care. All they've done is closed my account down. I spend £10 a week, sometimes on the odd occasion, I might do £20. The highest I've ever spent on their site is £80. I have joined another site now, but it just doesn't feel the same. But their customer service is really nice on this other site. I have explained to them what Costa did to me. and they sent me a boughet of flowers. I've never felt so lonely in a long time feeling like this, I don't really go on the other site that much so I sit alone and praying that God takes me soon because I have nothing else. And that is what Costa has done to me.

Absolutely shocking site. Played £1 per spin =£20. Did not win a single Penny.

NO VALIDATION CERTIFICATE! : This is ridiculous that I sign in to Costa Bingo but then everything is so large that I am unable to play , Have made all necessary tweaks to security etc and the site is showing normal size after ages of messing around but still keeps timing out before I can play . Have missed all of the free games that were owed to me for depositing ( Oh yes able to do that!) On checking the lock on the bar it shows as big daddy certificate but when trying to enter a bingo room it shows as having NO certificate . Have used all of my deposit on slots and will not be depositing any more . Tried asking for help from them and they say it is not a problem on their end . No advice given. Am giving up on Costa Bingo as a bad job