CosmolleBras should be comfortable When you forget you have a bra on, you know you’ve got a good one.Get smoother sides and invisible lines with no seams, only made possible with 3D printed technology.
Cosmolle (cosmolle.com) has 392 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
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Showing 41 reviews with 1 star · Clear filters
Catherine M. M.
Product does not hold up. Company doesn’t respond
Response from CosmolleApr 20, 2023
Really sorry you have to go through all this experience. Please give us a chance to sort it, we got you. send us your order number at this email [email protected], and we’ll take care of it.
Charlotte Helene Aka Charlie F.
It’s a rubbish product from a dodgy scam company. Buy made in the USA
Response from CosmolleMar 9, 2023
Hi, Charlotte. We have brands manufactured in the US, and we also have a family factory in China that we work closely with (but all designs are from US). ✨Our design teams work closely with top industry suppliers around the world to ensure our fabrics are high quality, cutting edge and customized to our specifications and requirements.Quality, shipping time, after-sale-service and FREE return&exchange are 100% guaranteed on Cosmolle.💕If you have any additional questions, comments, or concerns, please feel free to email us at [email protected]. We're happy to help!
Sarah H.
Absolutely horrible customer service!!! Placed an order and after not receiving anything about shipping for a couple of days I have reached out via email and decided to do some digging into the company and it seems like this is a very regular thing. No one responds to emails DM‘s or comments. I had someone finally messaged me back on Instagram and then had never heard anything back. Still haven’t gotten any information about my order definitely contacting my bank and getting them for fraud.
Response from CosmolleFeb 21, 2023
Hi Sarah, Thanks for contacting us about customer service. We're so sorry for not getting back to you the soonest. Please accept our sincerest apologies for the frustration this has caused you. All emails and other forms of support are answered in the order in which they are received. A member of leadership has sent you DM regarding this. It wasn’t our intention to disappoint you. We'll be sharing your feedback with our Leadership Team as we are constantly improving our best practices, and your interactions will be used as a training tool in the future to ensure that this does not happen again.
Jane A.
Bad quality horrible fit
Response from CosmolleDec 29, 2022
Hi there. We are sorry to hear that you were not satisfied with your purchase. We take all feedback seriously and are committed to providing our customers with high-quality products and excellent customer service. If you have questions, comments, or concerns, please feel free to email us at [email protected] as we were unable to locate your order or conversations with the information available here.
Cavan B.
The website said it will ship in 1-2 business days, I went two entire weeks and heard nothing and sent an email and I get a horrible email responding with don’t worry we’ll send it tomorrow. It shouldn’t take an email 2 weeks later to get something to ship, atleast advertise that next time.
Response from CosmolleDec 29, 2022
Thank you for taking the time to review our website. We apologize for the delay in shipping your order and for any inconvenience this may have caused. We take all feedback seriously and will be reviewing our shipping policies and processes to ensure that similar issues do not occur in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.
Ashley C.
The bra had zero support. Comfortable but zero support. Will not be wearing.
Response from CosmolleNov 28, 2022
Hi There, thank you for taking the time to share your feedback. We're so sorry to hear that the bra was not a perfect fit for you and would love to assist you with this. Please feel free to email us directly at [email protected] for further assistance!
Diane D.
No support at all, and did not fit.
Response from CosmolleNov 15, 2022
Don't fret. You just probably need a different size or style. Send us a private message with your order details and exact measurements in inches, so we can look for better options.
Charmaine M.
You guys take too long to deliver
Response from CosmolleJul 7, 2022
Hey babe! I sincerely apologize for the unpleasant shopping experience you have had with us! I just checked the shipping status of your order SYCM-4676. It was delivered within 4 days and that is within the shipping time frame. We understand your frustration. Would you mind giving us a chance to make this right?