CosaraReviews of cosara.com

I had the Cosara pump bought for me as a Christmas present. It worked well for one month, then just stopped working. I contacted Cosara and sent them a video of the the broken pump. They agreed it was broken, I asked for item to be replaced or refunded. The best Cosara offered was a 50% refund. I told them that’s not good customer service and broke consumer rights. However this is all they would offer stating, I have had the product longer than 14 days. To top it all I am three months in a still haven’t had any refund what so ever. Worst customer service/treatment I have experienced. Really poor show Cosara.

This company is a scam. Don't deal with them. They send products that last a day, then won't give you your money back and harass you about it. SCAM SCAM FRAUD FRAUD

Product failed 3 weeks. There support email comes back as undeliverable. Pretty sad there allowed to do any business.

They sent a flyer to my house. I’ve never dealt with this company. It was off putting to see this in my mail.

Customer service is garbage, Nothing but lip service and not in a good way! I have a product I purchased and it broke almost immediately. Customer service said they would arrange to send out a replacement. That was 4 months and 5 emails ago. No product, no follow-up unless I email them and then I just get the run-around. I'm done with this company. I would not buy anything from them unless you want poor service and substandard products.

Worst company ever!!! I ordered the Sweet Muffins pocket stroker molded off of the hot gothic onlyfans girl and as of 3/9/26 it still has not been delivered!!! She was promoting her toy to her Instagram page so I decided to check out the link on her story and it linked me to this god awful Cosara website. I emailed them several times asking when they'd ship it off and they kept hitting me w/the random almost "AI botlike" responses. "We'll check our inventory with the stock team and we'll let you know when it ships off" !!! I emailed these guys three times and was answered with that same exact message. Eventually I got upset and emailed them again complaining about if they were ever going to send it off and I made it sound like I was losing my patience. Eventually they finally hit me back saying that the package was damaged in transit and had to be re-packaged!!! So I follow up with another email after they claimed it was "re-packaged" asking well where the flying f&ck is the tracking numbers if you claim it was sent off? They just now FINALLY sent me the tracking numbers a few days ago from some unknown tracking website I had honestly never heard of. At this point I wouldn't be surprised if the tracking website is some fake site that makes it act like I'm actually going to get my package. At this point it seems like I'm never going to get what I ordered. It's been 20 days now and I want either a full refund or my darn toy Will never order from this site again. I've seen other reviews that claim this website is ran in America but it seems like it's ran in some sweatshop overseas. Because there is no fathomable way that it would take 20 days for any reputable "toy" company to take that long shipping off an item!!! Ended up just ordering a fleshlight from the Spencer's website and it only took 3 days to get to my house compared to Cosara still not delivering my package!!!

Product was purchased on February 23rd and received on March 5th. To receive a refund the item must be returned in 14 days this is almost impossible with the shipping method.

Scam - do not ever deal with Cosara. Only a shopfront selling really poor quality merchandise. Online customer service appears to be driven by AI bot.