Tom
DID NOTHING for my wife
DID NOTHING for my wife. Never got warm. S had me take it out and use my fingers instead.

Cosara is a US-based company that designs and sells adult intimate products — primarily male masturbators, women's vibrators, and prostate massagers — built from body-safe silicone, tested before shipping, and packaged discreetly. We operate out of Sheridan, Wyoming, and ship to customers in the US and internationally.The intimate-products category has been over-marketed for decades. We try to do the opposite: describe what our products actually do in plain language, build them well enough that they don't need to be oversold, and stand behind them when something doesn't go right.Our customer service is run by real people — no chatbots, no outsourced helpdesk. We read what you write and respond personally, usually within one business day.
Cosara (cosara.com) has 173 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Tom
DID NOTHING for my wife. Never got warm. S had me take it out and use my fingers instead.
Matthew
The product i recieved was NOT what was described in the ad. In fact it's NOT EVEN CLOSE. Yes it's the same shape (round) but there's NO rotation, NO suction and the vibration is about as powerful as an alka selser in a glass of water.
Response from CosaraMay 18, 2026
Hello Mathew. We are very sorry to hear of your experience, we would like to take immediate measures to rectify it. Kindly share your email and Cosara order number
JoeI
It’s been a week and you haven’t bothered to ship the product. Your return window closes before it’s delivered. Want a better rating? Put the product in my hands before asking
Response from CosaraMay 11, 2026
Hello Joel! Thank you for purchasing a Cosara Product.🙂Your order #COSARA150973 was placed on May 7th, Estimated Time of Arrival is May 15th. This duration covers a cool off period, fulfillment process & shipping time. Weekends excluded. - R.O
jason P.
The expensive male toy I bought stopped working after 4 uses
Response from CosaraMay 11, 2026
Hello Jason! Thank you for purchasing a Cosara product, we apologise for your experience. To address your issue, we have an order for a replacement as well as a free gift🙂. You should receive it within the stipulated delivery period.
Patrick
We are posting this 1-star review as a red flag and warning to all potential buyers, customers, influencers, collaborators, and affiliate partners considering working or shopping with Cosara! Since June/July 2025, there has been complete ignorance of all correspondence regarding outstanding affiliate commission payments. Multiple emails and follow-ups have been sent over several months, yet no replies, updates, or effort to resolve the matter have been provided. From our experience, the communication and support have been extremely poor and unprofessional = to 0 stars. The ongoing silence creates the impression that affiliate and partner concerns are simply being ignored. Due to the unresolved outstanding commissions and lack of response for such a long period of time, we cannot recommend working or shopping with Cosara. Should the matter be resolved and the outstanding commissions settled, we would be happy to review, update, or remove this feedback accordingly. Update: We have sent you an email earlier on today again. Let's see you can reply this time. Update2: We have sent you an email again, week later still no reply! Update3: The reality of working with or shopping from Cosara at glance. Any emails since ignored as before. Affiliate program now closed, so all affiliates left unpaid! Warning to all potential customers these cowboys simply do not care. Avoid at all cost!
Response from CosaraMay 11, 2026
Hello Patrick! Would you kindly share your email so that we can address your partnership complaint. We highly value our affiliates and seek to cultivate a smooth working process. - R.O
Emm
If I could give 0 stars I would. Agree with all the other negative review s. This company is a scam. Products are faulty , probably refurbished and they don’t give full refunds on product that doesn’t work! I had to fight with customer service for a week, to only get a 50% refund , on a $100 product, that broke after a couple of uses. Sent a video in showing clearly that it didnt work. They first tried to offer me 25% refund and I must mail the product back and pay for shipping! Yet, they have a policy that they don’t accept used products back because of hygiene issues! I fought with them and they finally offered me 50% back and didn’t have to return product. No one should have to deal with the hassle of returning intimate products that don t work to get half their money back. They sent a standard , what looked like, automated email, that they would give 40% back if I returned item. I said no. And told them I would get lawyers involved. Seems they pray off the fact that it’s an intimate purchase and something most people don’t want to have to mail back. Absolutely disgusting business ethics and company! They should not be in business … marketing is a lie and product itself was not what they made it out to be. I will be surprised if they are in business for much longer. They don’t deserve to be.
Response from CosaraMay 11, 2026
Hello Emm! We deeply apologise for your experience shopping with us. If you would kindly share your email with us so that we can address all the issues that came up in your particular order, we intend to provide a solution swiftly. - R.O
Mervi F.
No stars! They took my money and never received the purchased products. Three weeks now and nothing! Customer service number +1-307-533-5170 is “not in service.” $166.18 gone, gone, gone. Reported the company to my credit card company and will report to BBB and to all other entities that I can think of! DO NO DO BUSINESS WITH THIS COMPANY!!!
Response from CosaraMay 11, 2026
Greetings Mervin, We apologise for your experience with purchasing this product, nontheless, from our end we got to follow the chargeback process you initiated on the same day you shared this review, and with that we have reason to believe you have your bank must have updated you on the refund process by now. - R.O
Sharon
The product I bought was around $100 and it stopped working after two uses. Their refund policy is 14 days which is ridiculous. It’s a scam. I will do all I can to never by online again.