Cordaé NYReviews of cordaeny.com

Complete scam. It took months, back and forth emails assuring me the bag was on its way. After about 8 weeks, I realized I was scammed so called CC company who returned the $200. When I sent a nasty email to “missy” (I think that was her name) and told her I knew it was a scam and reported it to CC company, a few days later the bag arrived (from China) in a pathetic brown paper bag wrapper (no box), completely smushed and look NOTHING like the website pictures. It was like the worst of the fakes one gets in Chinatown in Manhattan. I didn’t think I would be scammed but here I am, scammed. Save your $$$, please!

Update 7/18/22 Continued emailing Cordae and they wouldn’t give me a refund or allow me to return the bag. I also found on their return policy that they don’t accept returns from damaged product - clearly, they don’t stand by what they sell. I wish I could post pictures so you could see how it arrived, just save your money for something nice. DO not waste your time, patience and money. I was able to make a claim with my CC company and thankfully they are refunding my money. Stay away from cordae at all cost! ….. Total scam. Look at their BBB complaints if you want the truth. I bet all the positive reviews are fake. I asked for a return since bags were completely destroyed, their response was to stuff paper inside it to “fix it”. I also have doubts its real leather.

Rip off, rip off, rip off…total scammers!! Buyer Beware!!!

Made in China, I only purchase from USA or Europe.

This website is a scam. Do not order from them. I purchased a ring in the beginning of April. It is now may and not even the shipping has been updated. When I reached out to them they told me that the item was out of stock and could take up to a month to go back in stock. I was not notified about this while purchasing and was mislead. They also do not help you when you email they just tell you that they will be notifying their team. This website took my money and is a scam, never ordering from them again.

I received the handbag weeks after making payment. The bag that arrived was not even close to the quality of the bag depicted on the website. Now no one will return e-mails, or chats. This is a cheap, Chinese made scam bag. Don't chance it.

Reply to Cordae You all are asking me to leave my order number here? See this is the unprofessionalism I am talking about. Why would I leave my order number here that has my information attached to it? You all need to send me my order! I'm getting email responses and now Cordae is trying to blame it on shipping. That the shipping is delayed! USPS said Cordae created the shipping label USPS has been waiting for them to provide the item. You all will be hearing from the BBB. You think I have the time and energy to play these back and forth games? Absolutely not. This company is horrible. Just tell the truth as to what you all are doing. Stop having customers upset and frustrated. Tell customers what you all are doing and why there are so many problems. I ordered my purse on April 15th. Today is April 27th. I've emailed them numerous times because there wasn't even a tracking created. Finally, they emailed me back and tried to hurry up and create a tracking label after I complained that I should be able to track my order. My order has been sitting in Jamaica NY ever since. They have it labeled as shipped but my order has been sitting in Jamaica NY ever since they created this fictitious shipping label. This is my first time ordering and this treatment is horrible. Look how long I've been waiting and the item hasn't even been shipped to me.

I purchased the New Yorker bag (yellow) . Oh boy got a yellow bag alright! It was nothing like the color on their website. Their website is showing a deeper mustard yellow but, what I received was a bright sunflower yellow. I reached out to their customer service for a resolution perhaps an exchange of color, a credit, or refund. However, none were offered to me. After sending in a requested photo of the purse I received a response letting me know that “ sale items are non refundable and are not eligible for refund.” That was it. I mean my previous email included my order number so that they can reference the transactions and item so, I would think the person has an idea the purse was “on sale”. Why go through the run around if the end result was just to deny resolution? No offer to appease the customer who will now be stuck with a bag that they will not wear because it’s like highlighter yellow! Also, they need to be clearer on the website about return policy on sale items if the end result is someone losing their money. On top of that the straps that encloses the purse is slightly snug so trying to close the flap with them is a workout. Not worth the hassle and losing over $200 dupe or not.