Cordaé NYReviews of cordaeny.com

The company sent my bag to the wrong address. Even though the postal service has sent a letter indicating the package was delivered to another person, the company refuses to give me a refund. I have sent repeated emails to the company who keeps responding that their ‘fulfillment department’ is looking into it. I regret purchasing from this company. This is your response to me in regards to the bag. “Hi Carol, Hope this email finds you well. Our fulfillment team received an update for the requested investigation and we regret to inform you that the courier confirm that your package for order 13663 was lost in transit. We again apologize for the inconvenience caused and as we mentioned in our previous email, the delivery progress and issues by the courier are something beyond our control.” Please make sure you are not telling customers one thing and posting something else for others to see.

Terrible people. Lied about product being leather. Sent pictures proving that the bag was not leather. Still refused! I put a complaint into the FTC!they need to be shut down!!!!

These bags come from china. I am disappointed because I truly thought these bags were coming from New York. The name is extremely misleading. Furthermore, I’ve been waiting weeks for my order when tracking told me it should have been received weeks ago. I will be disputing this purchase with my bank. Do not order from this website. You will be waiting and waiting. I paid over $200 for my order and I’m still waiting. For that kind of money the shipping and service should be much better and much faster. Again, DO NOT ORDER FROM CORDAE NEWYORK

I purchased a bag and when I received it, it smelled awful! I contacted the company and they told me to send it back with tracking information and they would refund my money. I followed their instructions and despite repeated requests for a refund, I have never received one.

Ordered at the end of November ( Black Friday Sales)… still have not received order. FYI these items come from CHINA…. So we will see what happens whenever it arrives. Will never purchase again.

I order to handbags on November 4, 2022. Today is November 20th. I have YET to receive my 2 handbags. I a tracking and as of today has not left China. I keep chatting and not getting answers. Then I receive a sales pitch email saying "hoping you are enjoying your Cordae". I a livid. Now I am reading these bad reviews and I horrified that I may not receive the bags at all. want to give them zero stars, but review requires at least one star. If i had read the reviews before ordering, i would not have ordered.

I ordered a bag on Oct 28 and I still have not received it. I can’t review the product but I can review my experience so far. They take your money up front which I find unethical. The delivery of products can take 3 weeks if not more. The return policy is flawed because you only have 30 days from the purchase date to return the product. I feel like this is a real scam! You are pretty much screwed if you don’t like what you get because of the time it takes for you to receive the bag. A reputable company would not operate in this manner. I won’t purchase ever again from them!

The measurements they had for the bracelet were wrong and then it took over a month to get larger size. When the bracelet arrived it was broken. They would not respond!