Kristena D.
⭐ 1/5
⭐ 1/5 – Flex To Go, Copenhagen Airport I strongly recommend checking the car extremely carefully before driving away — especially the windshield/glass and the entire bodywork. Inspect everything closely and take detailed photos or a video. When we picked up the car, we didn’t notice a small stone chip in the windshield. We only noticed it after driving about 20 km. When we returned the car, we received a €1,050 bill for the windshield damage and an administration fee. We believe the damage was already there, but unfortunately, we couldn’t prove it. Luckily, we had additional insurance; otherwise, we would have had to pay the full amount ourselves. Check the glass and bodywork very carefully and document everything before leaving the parking lot.
Response from CopenhagencarrentalSep 4, 2026
We’re sorry, but we’re unable to find any record of a booking under your name with Copenhagen Car Rental (CopenhagenCarRental.com). Could you possibly be reviewing a different car rental company? To clarify, this review page is for Copenhagen Car Rental, and our website is www.copenhagencarrental.com. If your reservation was made through our website, please send us your booking number or the email address used for the reservation, and we will be happy to investigate.


