CoolFire TrainerReviews of coolfiretrainer.com

Apparently, CoolFire's support staff are not around at the end of the year. No one answers the phone or emails. I have the P365 bronze package + IR laser + rapid fill adaptor. I have tried it mounted on a P365XL and a P365 X-Macro. It works on the XL but the same slide doesn’t go into battery on the Macro. I have looked closely at wear points and lubed repeatedly. I do need to wiggle the barrel around with some force to get the takedown lever to return to horizontal on both firearms. To remove the barrel from the slide, I need to use a knife to pry out the spring. It gets caught on the barrel lug. Using a precision espresso scale, I cannot see any weight change after charging (the 3g quoted in the documentation), although I do get 10-15 shots out of it. I also cannot figure out how to screw on the rapid fill adaptor — it hits the metal plate inside the barrel and spins without the threads ever touching. In fact, it seems like the diameter is too small, but it matches the size chart - 7/16.

Customer service and tech support are unresponsive. I’ve submitted a few tickets and have received no response. The product is great! Unfortunately, I haven’t been able to use it on my own gun but my husband bought a kit for his gun and I’ve been trying his.

I really like the product, however, I have been able to get no support. I have submitted numerous tickets and left at least ten messages and have not received a response. One issue was an easy one, I ordered the wrong laser and just want to exchange it. I can only feel that I am being ignored so that my order will be more than 30 old and therefore can't return the one I have for exchange. Disappointing as I used to advise people to buy your product at the gun store I work for, but I can't do that anymore.

Das Unternehmen reagiert nicht auf meine Support anfragen und das Produkt welches ich gekauft habe ist fehlerhaft! Ich habe über 1000$ bei dieser Firma ausgegeben und warte seit Wochen auf Feedback zu meiner Reklamation The company does not respond to my support requests and the product I bought is faulty! I spent over $1000 at this company and have been waiting for feedback on my complaint for weeks Please send me a spring that works with your system and my Glock 17 Gen 5. The spring you previously sent does not allow the slide to cycle properly. When I use the original Glock spring, the slide cycles correctly, but since it’s so strong, the CO2 tank in the barrel only lasts for about 10 shots. This is why I purchased the 1/2” extension, but now my red laser doesn’t fit on it. I have spent over $1,000 with your company, and it still doesn’t work. There was also no indication anywhere that the red laser 1/2” would not fit the laser-quick extension. What you’re offering is unacceptable, and only after I leave a bad review on Trustpilot do you respond to my emails. Is this really how you treat customers? I demand a practical solution and financial compensation, or I will be forced to involve my lawyers!

Pas de multi langue erreur sur la commande

CO2 valve stuck open. Laser indicates high left. About the third time I used it the Blue valve on the CO2 tank stuck open and I lost most of the CO2 because I had a hard time closing the valve as it was freezing over. The laser is off center. The laser does not always indicate or work with another red laser systems like iTarget. I believe the laser light is weak.

...for some pistols you have to change the firing pin spring as well as the barrel. That takes it to another level of fiddling and renders the product near useless if you want to train with your carry pistol. Their customer service don't seem to care much for details when reading or writing.

Love the overall concept, but in the end the laser doesn’t register as a hit on the target even after multiple trigger pulls. Very disappointed in my training investment. My other laser system “Strikeman” works every time. Should have just saved my money and kept the formula simple.