ConversationalReviews of conversational.com

After extensive research and service comparisons, I decided to try out Conversational.com for their free trial period. I ended up extending their services because they “won me over”. I have a small startup technology & business consulting firm. Having a professional presence is very important as I build this business. I found that adding Conversation.com to “my team”, added to a better perception. I have had people indicate assumptions regarding the size of the company. I never corrected them, but was happy the company appears bigger than it is. Their presence also shows my company as valuing relationships by having an actual person answer the phone instead of some robo-phone system. The initial sign-up process involves a lengthy questionnaire that helps the Conversation.com team understand my business and how I want calls handled. When my website was completed, I just notified the team so they could have a deeper understanding of my business. Last Christmas, I received a Christmas card with photos of the staff. I really liked the personal touch. I even called in and gathered names for all the faces on the card. So, now, when I call in, I know who I am talking to. It is nice to personally connect with “my staff”. I value the services I receive from Conversational.com and expect to have them, as part of me team, for years to come.

This is truly a remarkable service - without a doubt an immense time saver and it makes my clients feel taken care of. This had been a Godsend for me professionally and personally as well - I don't always have to be ON. And the girls are remarkably knowledgeable on a number of topics you might not expect. Setup had been slightly slower than I had hoped, but that was mostly my fault for not finishing the questionnaire very promptly. But I certainly have more time for tasks like that now!

Conversational got me set up fast and provides a very fast and efficient service for my callers.

They had me setup in a day with a phone number and everything! The receptionists are super friendly and I never have to worry about missing an important.