Alexandra R.
Will order from Amazon next time
When I placed my order, I paid extra for expedited shipping. My order was supposed to arrive in 3-5 business days. 7 days after my purchase, I notified them asking where my order was. They told me the item was unavailable and could not even give me an estimated time frame for when it would be available to ship. I then, almost immediately, recieved a shipping confirmation email. No tracking number. Waited 2 days. Contacted them for a tracking number, they told me items are still unavailable and that my order has NOT shipped. Long story short, received my order over 3 1/2 weeks later. Only reason I am giving two stars instead of one, is because they responded to every single message I sent. They were not very helpful at all, but at least they responded.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.



