Ariana W.
It took two months to receive my order
It took two months to receive my order! I understand there might be a delay because of COVID-19, but NO other site that I have ordered from has taken this long. On top of that, I tried contacting them to cancel my order, but they wouldn’t do it! The only time they reached out to me was when I contacted PayPal to get a refund. First and definitely my LAST time ordering through these people.
Response from CONCEIVEPLUSMar 3, 2021
I'm sorry to hear about the prolonged delay you experienced with your order and the challenges you faced in seeking to cancel it. Your feedback is important to us, and we sincerely apologize for the inconvenience and frustration caused by the extended waiting time and difficulties in contacting us. We understand the importance of timely deliveries and efficient customer service, and we regret that we fell short of meeting your expectations in this instance. Your comments will be taken into consideration as we work to improve our processes and services. If there's anything more we can do to assist you or if you have any other concerns, please feel free to reach out to us. Your satisfaction is important, and we want to ensure that any issues are addressed promptly. Thank you for sharing your experience, and we apologize for any disappointment you encountered.



