How can I put a good review when I ordered in April and still have not received my order. I know there is alot going on with the covid-19 but this is ridiculous, dont take money until you actually ship the items
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
BR
Brittny
Very disappointed
My experience has been terrible. I can't even give an honest rating on the product because it's been almost three weeks since I've ordered and I still have not received my order! I'm not the only one having this issue. I, and many others, have been given the go around multiple times and lied to. I wish that I could give an actual rating on the product, but almost three weeks later and almost $70 spent with no products. Very disappointing!
Edit after response: Conceive Plus, when I ordered this product, there was no indication that there was a delay, it still showed normal shipping dates. Just like the other females that I have spoken to have said as well. If there was any notice (at time of purchase or emailed to me), I would have not wrote this review. It was not until a week after my order was placed, when I contacted the company, that I was told there was a delay. I, along with others, were told that emails were sent out about delays. None of us received these emails. Then, heard nothing after that. No one said I expected my order to be put before anyone else's. I have heard nothing but good reviews about the PRODUCT, but as far as customer service, it has been poor on keeping the customers up to date. I do appreciate the refund (when I receive it) AFTER being told that I wasn't allowed a refund, also after telling the lady that I spoke to last night that I would wait a little longer like she asked. She said my order was suppose to ship at the end of the week. My review is only on the customer service, not the product.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
KL
KLM
Shipping
The shipping took forever. I have only received HALF of my order that I ordered in the middle of March!
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
SI
Sirena
I bought this product and after I…
I bought this product and after I purchased it it said backorder. I would have never purchased had I known it was not available. I have messaged you customers service and chatted with someone twice since I ordered and still not received my product. I will be posting that this website is fraudulent and a hoax.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
MG
Mickie G.
Disappointed heart
Took medication and thought I was pregnant since I was 20 days late for my minstrel cycle but I was not and very disappointed. When I did get my cycle it lasted bout 10 days.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
BD
Brian D.
Im very unsatisfied with this item and…
Im very unsatisfied with this item and i will not recommend it to anyone, my fiance and i used it 3 times and it burned the head of my private area so raw that i had to go to the doctors and my gf still continues itch her private area. Id like a full refund and i can send you this awesome product back.. Also we had no luck on conceiving our precious bundle of joy such a dissapointment..
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
DP
Dillon P.
I’d give 0 stars if I could
Awful. We ordered our product paid the extra money for 1-3 day shipping because we had our dates of best times to start the product to try to conceive and did not receive the product in the mail for almost 4 weeks after the order date. I called the help line and received further frustrations as there was nothing they can do but say there’s a delay nor did they offer or do they offer refunds on shipping charges. So all in all we paid for a product to shop up weeks after putting up the extra money to get it earlier in hopes to catch the best conception times and all that was said was there’s nothing that can be done. What a slap in the face. I can’t reply to your response but no that’s wrong I had called a week after ordering, received 3 different confirmation emails. And received the product several weeks later
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.
AM
Amanda
I received 2 of my items but not the other 2
I received 2 of my items but not the other 2. I got an email stating they were back ordered but no estimated time as to when they will be in stock again and was already charged for the items I have not received.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.