Michelle A.
I just wish we had a positive review…
I just wish we had a positive review and a positive test.......My daughter is 26 years old with PCOS has had a hard time getting pregnant and in 2019 had a miscarriage. I thought that after all the great reviews I would purchase this product for her. Now I do understand with Covid delivery would be behind however, every time I would check on my order that was purchased on May 16, 2020 I would get a different answer each time. First time it was due to one of the products in my order being out due to high demand and once that was filled I was on the list of high priority my order would be sent out. Then today when I checked on it, it was now on hold due to having so many orders that they have been unable to to get them all out due to such high demand of their product and they are behind. Each time it’s a different script. Then to top it off they don’t even have the courtesy to send you any email updates about your pending orders. So for now here’s a negative on customer service but maybe once my daughter can try the products we ordered we can get a positive review on that. We would just like to get a sufficient and honest answer without a script. Update: So now that I have done a review your response is that your product is running fast and I should be able to receive my items.. when earlier today I was told your company was still backed up? Did a miracle happen within the 45 minutes this happened? However, my daughter looks forward to trying her one month supply because after reading these reviews and not knowing what others have ordered there seems to of been others that was told two different scripts (stories) as well. I do understand circumstances happen but I rather a company say just say “Look we didn’t have enough product” then give me a line of manure.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level for our customers.