CompTIAReviews of comptia.org

Firstly, they intentionally make the questions as confusing as possible just to get you to fail. If they asked the question straight on then fine, but all this "which of the following will you agree not to do as it might not be the incorrect decision on the day that is not prior to the day that the program does not work?" and you ask yourself WHAT THE HELL ARE THEY ASKING HERE ?????

Keep in mind I passed, I'm not writing this because I failed and am mad about it. CompTIA doesn't actually test your knowledge, it tests your perspicacity. They use intentionally obfuscated language and the majority of questions are absolutely not in their "certmaster" product. Nothing but absolute scammers, unfortunately, they are established. It will be a bright day when they are uprooted.

Hi Paris Lewis, Did you take the confirmation from me , the customer before closing the ticket. Is this is what you have been trained for. I would lke to escalate my issue. If you find earlier tickets, please clsoe all other duplicate tickets and work on your ticket and resolve the issue. I think you dont understand my impportance or urge why does a customer raise mutliple tickets for same issue. because other agent is unable to understand the issue correctly. And you unnecessarily closing the ticket saying duplicate ticket. MY ISSUE IS UNRESLOVED FOR MORE THAN 3 WEEKS. IS this why I pay 1000 USD to buy Comptia products??????????????????????????????? THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE IS COMPTIA.ORG customer service.

The test I paid for was cancelled for no reason.

Worst company ever. Bought a Security+ voucher and didn't receive it... The money was taken and no response from this company. Their support is more than useless. Doesn't even reply to my contact messages. More likely a scam website than a real business.

Their online test kept glitching and keeping me in the queue unable to leave for any restroom for 2 hours (9 months pregnant). They allowed me to reschedule. The night before my in person test I was admitted to the hospital for induced medical emergency delivery and was there from 1/2 through 1/7. I've opened requests twice. First request did not care that I was hospitalized the night before. Second request asked for proof and said they would only offer 50% off next voucher.

Purchased a package of 2 vouchers and training material for 2 tests required for A+ certification. The purchase agreement said the vouchers and training would expire in one year. Took 1st test - no problem. Went to take 2nd test and was unable to schedule it. Turns out they retired the 220-1002 test series with ZERO email notification. I had to scramble and study for the new version of the test and take the exam before my 2nd voucher expired. Presently I have passed both required tests for CompTIA A+ certification but I won't be certified unless I retake the first test (it's new version.) That will require multiple hundreds of dollars and hours of studying. Customer support has been unhelpful. My complaint was that they sold study material that became useless in less than a year while I paid for a year's access. I asked for access to the new study material but they say it is "recommended a candidate knows the retirement and launch dates prior to making any purchases." But how can I know that if the retirement dates aren't public? Has anyone else experienced this with CompTIA? Seems illegal to me.

Their expensive Certmaster is horrible. I was scoring 100% on their practice exams before taking the CompTIA+ core 2 exam. Failed the actual exam twice. How can the practice exam results from THEIR PROGRAM be so far off from their actual exam? Because they want to make more money off of you retaking the exam? Completely unfair.