CompTIAReviews of comptia.org

I have cleared both Comptia A+ exams but I am not able top download certificates-Please send me my certificates by email asap because I need next week

Went to take my exam, the day before my proctored exam I had to reschedule. CompTIA, themselves, states you have up until exam time to reschedule. So, I did, the day before, got the message that I was rescheduled, and thought nothing of it. then I get to my new exam date, and nothing was ever sent to me, I go online to check, and they have me listed as failure to appear for my test. went to their support who won't investigate why I never got it, just said "oh well, we can give you a discount, but you're screwed" so they essentially stole $350 from me. they are a scam; I would get any other certification.

Very poor support

My company paid almost 3k for an instructor led course that included an exam voucher and a retake voucher. Long story short: 1. The instructor led-course is NOT worth the money. You can barely understand what the instructor is saying (English was not his primary language) 2. The course did not have a ser schedule. It was based on the instructor's daily schedule. 3. The voucher has an expiration date. And if you dont use your voucher you lose it. They will not give you another one. Even though you paid for it and simply didn't see the very small expiration date in the very bottom of your purchase email. 4. Lastly the exam is very hard to understand. Looks like they used Google translate on most of the questions .

I make comptia SA+ exam with a laptop with 15'' screen and it's just horrible... you can't scrool to see all the informations, the support have the worst microphone i heard for an exams you paid +300$... And cheery on the cake when their soft crash you need to remake all the onboarding process. So i can't recommand it.

The A+ CertMaster learn and labs is a joke. It’s full of incorrect and misleading information, practice tests mark things correct when they shouldn’t be as well as the other way around, or the explanations are wrong or conflicting with the answers… Also, don’t become disabled after you’ve utilized the materials (but not all the testing), they don’t care. NO REFUNDS. They’re like dealing with the government, opinions and morals mean nothing. They have a book and that’s all they brainlessly follow. Just a certification mill and a money dump, not for the betterment of the industry or the economy. They don’t care, if you do happen to get that piece paper employers won’t know the difference of a good IT education either. They need all the bodies they can get these days, so CompTIA banks on that fact.

Pretty poor experience going trough the course. Pretty much cash grab from them.

Worst customer service I’ve ever experienced. I have a lot of patience, and I know how hard reps work, but this was horrible. Needed a refund for a voucher due to a long military deployment and tried emailing back and forth, to which automated replies filled my inbox. Then I called, and the lady replied with such an attitude and kept saying my replies aren’t on file even though it’s all documented. Didn’t help with anything. Said her supervisor will get ahold of me, and I had heard that like 5 times the month prior.