ANNE
I’ve been buying Compression Stockings…
I’ve been buying Compression Stockings from this company for probably about 10 years. Never had a problem with them until recently. They sent me the wrong size, I take a petite and they sent regular. Then they told me to return them via the email that they were going to send me That didn’t work out. But the customer service rep I had, Beth, was just wonderful. She made it all happen for me and I’m waiting to get my replacement Stockings.
Response from CompressionsaleSep 21, 2024
Hi Anne, Thank you for being a loyal customer for over a decade, and for taking the time to share your recent experience. We sincerely apologize for the mix-up with the size of the stockings and the initial issues with the return process. We are committed to making things right and are glad to hear that Beth was able to assist you effectively. We appreciate your patience as we work to get your replacement stockings to you as quickly as possible. Please do not hesitate to reach out if you have any further questions or concerns while you wait. Your satisfaction is very important to us, and we look forward to continuing to serve you in the years to come. Thank you for choosing CompressionSale, and for your understanding. Best regards, The Compression Sale Team compressionsale.com