Bonnie
Misleading discount advertising
There was a code for 30% discount. It was not applied at check out. I could not verify if it was applied because no invoice came up to check. I get emails from them annoyingly daily but my confirmation email went to junk. Since it was holiday I could not call until the next day. After waiting 21 min on hold someone came one the line and said the computers were down and to call back in 2 hours then hung up. I couldn’t call back as I had to go to work. When I called today the rep said no discount applied and I must have done something wrong or there was a computer glitch and they could not do anything about it because the order had been processed. She also explained that there would not have been a 30% discount (as was advertised) because the item was already reduced. The discount would have been 10%. Either way she was not helpful. Giving 10% for a 30% discount code is bait and switch. Don’t offer 30% off unless that code will give the 30% off! False advertising.




