CompleteCase Online Divorce Reviews | Read Customer Reviews of completecase.com

CompleteCase Online Divorce Reviews | Read Customer Reviews of completecase.com

CompleteCase Online Divorce reviews

Showing 91 reviews with 1 star · Clear filters

S.Barker
Apr 19, 2022
The service was not at all helpful
The service was not at all helpful. Several hundred dollars later I’m stuck filing out forms and doing research myself to complete the divorce process. This service just initiated the process and nothing further, I’m very disappointed.
Response from CompleteCase Online DivorceApr 20, 2022
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our service only works for uncontested divorces, both parties are in agreement and willing to sign all forms. We have been in contact with information how you can proceed. Please reach out to us through your account with any further comments, concerns, or suggestions you wish to share. We will be happy to help and provide suggestions.
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Susan M.
Apr 12, 2022
phone support is very kind
phone support is very kind, supportive and helpful. But unfortunately they are having issues with allowing me to edit my answers.
Response from CompleteCase Online DivorceApr 14, 2022
Hi Susan, I see a supervisor has reached out to help you with this issue by email yesterday, 4/13/22. If you don't see this email, please check your spam/junk folder to see it was filtered there.
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Deezneez
Apr 1, 2022
So disappointed!
I, being a single mom with limited income saw the add claiming only 200 to file. That was perfect! I waited months before the paperwork was sent, and upon looking over them I was told the courts would not accept them anyway as we have minor children. Several attempts to resolve the issue and they have refused to offer any type of resolution. I'm filling a complaint with BBB and if still not resolved, letting my lawyer handle it. Because thank God and great friend I have a very good one now.
Response from CompleteCase Online DivorceApr 7, 2022
We have been in contact and will continue to work with you to make sure a resolution is agreed upon.
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Teresa Ritchie A.
Mar 21, 2022
They are either ultra scanners or…
They are either ultra scanners or totally enept!
Response from CompleteCase Online DivorceMar 23, 2022
We are sorry to hear you have encountered difficulties with our service. We have reached out to you via phone and follow up email, please let us know how we can help!
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Lindsay Y.
Mar 19, 2022
I feel like I was scamed
My account has been on hold for about a 2 weeks. No one calls back. No one answers the phone. Horrible. Don’t waste your money
Response from CompleteCase Online DivorceMar 21, 2022
Hello Lindsay, it looks like you have communicated today via our online chat and have an email from a rep regarding your request. If you should need any further assistance, please reply to that email and the rep will help.
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customer
Mar 5, 2022
No Help for help.
My name is incorrect on the forms. They tell me I can change that but I cant.!!!!!
Response from CompleteCase Online DivorceMar 9, 2022
Hi John, I was able to locate your account and looks like Melody has been helping you with the changes you need. If you need anything further, please let her know and she will be able to continue to assist with any changes or questions you may still have at this time.
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Lisa R.
Jan 25, 2022
Update
Updated they gave me all my money back
Response from CompleteCase Online DivorceJan 26, 2022
Thank you for your review, your feedback helps us improve our services. We are happy to have been able to work with you to resolve this issue.
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Melissa L.
Dec 15, 2021
I can't seem to get anyone to call me…
I can't seem to get anyone to call me back and help me
Response from CompleteCase Online DivorceDec 17, 2021
Hello Melissa, our records show that someone reached out to you on December 15th. If you need additional help, please do not hesitate to reach out to us through your account. You can call, email or even chat with us! We are here to help!
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