Julie J.
I’ve purchased two scarves from…ComoMilano.
I’ve purchased two scarves from ComoMilano and I’ve realised both were seconds. They both clearly had a fault, albeit a small one. I’m still wearing the scarves as most people would not notice the faults. But they should make it clear on their site that the designer scarves are seconds.
Response from ComomilanoAug 11, 2020
Julie, just contact us - [email protected] - and we would have taken care of you. All scarves come directly from the factories in Italy, and we only purchase 1st quality scarves. If in any instance, a scarf is not in perfect condition we offer a full refund (+ free return shipping for US customers). I am sorry for the inconvenience. Try our customer service next time, you will be impressed!



