ColorWowReviews of colorwowhair.com

Ordered an item, Evri have messed up and never delivered the item and have sent the item back to Color Wow and now Color wow and Evri are both not helping and responding to voicemails or emails. Clearly states on Color Wows website to email or call, emails are not responded to and the answer phone message has been on all day saying that they are not taking calls. Very disappointing and poor service from both

I’ve been emailing them for over a month several times about an issue with my order and not had a single reply.

I have very fine, very straight hair. I have tried all types of products to add volume. Some expensive, some less so. I'm a boomer so I have many years of "experience" when it comes to my own hair. The Wow Xtra Large Bombshell Volumiser was a very BIG disappointment. I bought the 50ml to give it a try. The bottle says apply 2/3 pumps of product, even on my hair that was never going to be enough as the amount dispensed is so small. I achieved no extra fullness and my hair would not grip the brush or tongs. I've returned back to tigi Bed Head Queen for a Day thickening spray which I find, gives much better results. Cross with myself for believing the hype.

Wow indeed- poor customer service, had a massive allergic reaction to the product was advise to seek medical advice- spent £80 on products from a store and told that they wouldn’t do anything to support a refund after one use because I didn’t buy direct- why sell to stockists and not honour your product or customers if they have a genuine issue. Looking at other reviews I’m one of many to have had this issue, do not try and spend all this money as it’s not worth it

Awful product.Been using this since Christmas.I’ve no colour or bleach on my hair and was in very good condition.This leaves my hair with a greasy oily film on it no matter how often you shampoo it also makes your hair break.stopped using dreamcoat now praying it’s not left lasting damage

Iv washed my hair in the shampoo and conditioner 3 times now , it feels wonderful the first day but next day very flat and greasy feeling , after 2 weeks now my thick dry hair feels way too soft and very thin , my daughter commented how thin it looked so I’m going back to my previous products which is anything Fri dry hair from my local hairdressing warehouse as I’m a hairdresser of 30 yrs so disappointed, altho I love the style in steroids hairspray

Adverts are misleading!

I ordered product from WOW on December 11. Being around the holidays, I felt that the order would most likely take longer than normal. But I still did not receive it as of January 7. I have contacted customer service now a total of 3 times. The agent actually put the blame on me for not calling them sooner about the issue. She told me she would expedite the order. Still I have no product and still UPS says they have not received the package. Terrible customer service. I shouldn’t have to contact them a total of three times and still have no answers or product. This is very unfortunate since their hair product is exceptional but the customer service is terrible and therefor does not make the product worth buying.