ColoGuardReviews of colocationguard.com

Don't waste your time and money, just makes you worry with all the false positives

Paid for a kit online for$599, it never came so I called a week later to find out where my kit was and they wanted to charge me $700 at that point saying it was only $599 if I paid online. Which I did. Then an hour later got an AI call that was annoying as Hell! Not cool at all. Always thought they were more professional then that.

Cologuard has the worst customer service. I called to cancel an order because my provider didn't include the full address. The person who was chatted with me was rude, she didn't change the address and didn't cancel the order. My provider requested to cancel the order and they sent notification that box is ready for UPS pick up. This company is the worst.

Just terrible, signed up for plus but got basic, many calls to incompetent untrained staff placing me on hold for 40 minutes to speak to a @ team leader “ still without answers. A really bad company.

A lot of paper & plastic for this "expensive" test. Could have been done in a DR office much easier. Guessing Cologuard has a group of lobbyist that got the insurance companies to push this.

No disclosure to me by Cologuard of the cost of the test or its unreliability when I agreed to do it after my doctor prescribed it. After being blitzes with texts from Cologuard saying I had to complete it, I completed it. I immediately thought better of it after reading about its false positives and called the Cologuard customer service line. First two calls went to what appeared to be an offshore center. Third was answered by a rep with good English and aggressive attitude who said my doctor could try to cancel the test but it might not be possible.

Cologuard gave me a false positive for cancer. I went ahead and did the Colonoscopy which was completely negative. 2 days later I start bleeding internally - had to be hospitalized - and now have over $10,500 in bills all because of their inaccurate test! I NEVER would have had the Colonoscopy if the test had been correctly identified as negative.

I am still waiting for my results 2 1/2 weeks after they received my sample. They said 8-10 days and have not provided any updates or estimates of how much longer it will take. Super frustrating.