V C.
Was shipped a kit without request
Was shipped a kit without request. The Cologuard letter was written to sound like my doctor ordered it. In fact, my doctor did not! I called Colorguard and the customer service rep said to said my doctor ordered it and until I told him that’s not true because my doctor have my current address and the kit was shipped to an old address. Then rep went on to say my insurance company requested the kit, again another lie because my insurance company has my correct address. I asked the rep to remove my information from their database and his response was may I please have you current address. ARE YOU SERIOUS!!! Stop sending my personal information to the wrong person!!! Very disappointing way to create business. One of the many reasons health insurance in so high!



