ColoGuardReviews of colocationguard.com

I just got an alert from my UPS account that they are sending me a package. I googled the name. I was so angry that I was sent UNSOLICITED package. I WILL NOT GO THRU THIS TEST!!! I WILL NOT PAY ANY BILLS!!!! I AM GLAD I GOOGLED AND FOUND OUT MORE BAD THINGS ABOUT THIS COMPANY! I AM SO PISSED OFF AT WHOEVER ORDERED THIS PACKAGE TO ME!

The labels they provide to fill out are non absorbant. This means you write down the required info and when you go to attach the labels the ink smears. Even an imbecile can design a usable stickon label. There is no intelligence heading up companies these days.

Omg!! The texts and calls are insane. They send you a 20 page manual to read then make you play in your own stool! Yuck. I’m not a lab tech and I do not have time to read a text book. Im refusing to provide a sample! Don’t use this company.

ZERO stars!! They harass you from the moment your Dr signs you up for the test. Emails...texts...phone calls....CONSTANTLY!!!!! NEVER AGAIN!!!!!

I was coming due for my very first colonoscopy, so instead of doing an invasive test in which you need to go under, I decided to try the infamous Cologuard test instead. I used to be a shareholder of this company and was actually looking forward to seeing how their test worked. Unfortunately, my dealings with them were not pleasant. First of all, they sent my test to the wrong address even though I specifically gave them the address I wanted it sent to, instead they sent it to my billing address which just so happens to be a PO box. Granted, I still received my test but much later than I would have, had they sent it to where I had asked them to in the first place. Not understanding what was so complicated about getting my shipping address right but I brushed it off as a simple mistake and was willing to look past that. However, I'm now seeing that these sort of hiccups were not the exception to the rule in my dealings with them. Regardless, I received my test so I don't want to harp on the inconvenience of them getting that wrong anymore. So back to the test, I went through all the rigamaroo of doing the sample, scraping some stick thing along the edges of my feces and sticking that sample into a test tube, pouring some preservative liquid on the rest of the sample, screwing the cap on exactly the way they wanted me to, which is actually easier said than done, placing it in plastic bag, boxing it back up, calling them to arrange a pickup, etc. The process of taking the sample and the sort of poop fingerpainting they wanted me to partake in was actually quite gross but hey, I figured at least I'm finally done with that and better than having to go through having to drink that horrible chalky milkshake and do the real deal test, right?! WRONG! I call the number, follow the instructions to a tee and shipped it back, which was all arranged through Exact Sciences, or so I thought... I left to go out of the country. Two weeks later, I'm back in the country and I hear that I received another package from Exact Sciences at my PO box. So I call to find out what is going on with my results and they tell me that they shipped my sample back to ME. So yeah, I am irritated at this point. You've gotta be kidding me... really? So I have a three week old stinky poop sample waiting for me at my PO box? Lovely! Why?! Like what is wrong with these people?! They are the ones who arranged the pickup. Why would they pick up the sample at my home and then send it back to the address AGAIN that I specifically requested not to send me mail there unless it involved billing? They wanted to send me another test to redo but I just told the person on the phone that I'm done! I absolutely cannot anymore with these total effff ups. There's a big problem when a person decides that going under general anesthesia and drinking those chalky milkshakes and all that a colonoscopy entails is much less hassle than dealing with your company. Can't believe I'm actually having to say this! Thanks Cologuard but no thanks! I'll take my chances with risking my life going under and having to be invaded by sticking a camera up where the sun don't shine vs dealing with you people ever again! Sad day! So glad I sold all of my stock.

Cologuard is the most fraudulent company that I have ever experienced. Many, many months ago the nurse at my doctor's office tokd me that they could order an at home colon test, but I didnt hear anything else about it. Then months later I started getting persistant emails and phone calls from Cologuard. They told me that my doctor had ordered the test for me (which made it seem that my insurance was going to pay for it). I ignored the calls and texts because I couldn't figure out how it had taken so many months from the time the nurse told me they could order a test and when I started receiving calls and texts from Cologuard). Finally they sent an email to me saying that the test was on its way to me. BUT that message was sent to an email address that I had not given to them, and one that my doctors office doesn't even have on file!!! The test did arrive in the mail and I did the test, sent it back, got the results weeks later and was told that my doctor would get a copy of the results. I thought I was done with company, but today I got a bill for over $600. This Cologuard company is so very pushy and annoying and has shown me that they will even find ways to contact you that you are not expecting. This company should be put out of business.

Test ordered by my doctor. Turns out that they are out of network and not accepted by insurance. They never informed me of that before conducting the test. They keep hounding me for almost $700. They are extremely rude when you call to dispute this fraudulent charge. They actually said that they don't have time to check if your insurance covers or not. This is absolute nonsense, it is your job. They are a horrible company in my opinion. They don't care about people or doing things correctly. They just want money from you.

Had a false positive had to be re tested by gi doctors and had no problems never will cologuard again.