Thomas H.
Cologuard Fail
Cologuard sent a test. It was lost in transit. I notified them, but never received another one. I continued getting texts telling me to return it. I do not recommend Cologuard.
ColoGuard Enterprise Solutions was born out of the increasing need for affordable enterprise colocation solutions. For nearly 12 years, ColoGuard has been a privately held colocation facility, based in the heart of Brooklyn, NY, just minutes from Manha...
ColoGuard (colocationguard.com) has 225 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Thomas H.
Cologuard sent a test. It was lost in transit. I notified them, but never received another one. I continued getting texts telling me to return it. I do not recommend Cologuard.
Michael P.
This company is incompetent. They send you a six-page guide booklet in advance. They explain the collection process and then tell you to return the collection by UPS. I did this. But nowhere in the guide did it say not to send on Friday because it wouldn’t get there on time, which happened to me. The company didn’t have professionalism to contact me after the rejection. When I explained what happened to someone in leadership, she looked at the booklet and agreed that it didn’t say not to send it on Fridays. After completing the unpleasant procedure and having it rejected, she asked me if I wanted another kit. Since the results are weak anyway, and the company seems incompetent, I think I’ll just get a colonoscopy.
Cathy V.
After using a cologuard test that my insurance paid for my test came back positive. I had to have a colonoscopy after the positive result and insurance does not pay for the colonoscopy you have to have. After paying 6000.00 out of pocket the colonoscopy was negative.
Valerie J V.
About 15 years ago I had a positive result from colorgaurd, I ignored it. Last year at the request of my doctor I did another one and had another positive result. So I did the colonagraphy and it was negative completely. What the heck!? I will never do one again and I’ll let everyone know not to trust what could be a false positive.
Christine B.
A doctor in urgent care suggested that I get this test done ! And I received a test I sent it back then 2 days later received a text stating they couldn’t use that sample and would send a new test kit out and that had me annoyed only to receive the second test kit drive and dropped off to UPS to again receive another text that the sample was damaged during shipping ! I found that very hard to believe . Still not thinking much of it . My daughter said that sounds really strange and it sounds like a scam. only to look up the reviews and see that everyone here is getting scammed by this company ! Taking advantage of people , false results and stealing money ! Unbelievable glad that I read the reviews to figure out that it’s not just me . Don’t use this company , bunch of B.S! Scammers !!!
Denise D.
This is the second time I was mailed Cologuard in the mail. It was not ordered either time by my insurance company or my physician. (I called both) I called to tell them to take me off their mailing list. They refused stating HIPPA rules requires I give them my Insurance id number and my date of birth. I think my name and address is enough to be taken off Exact Science Laboratories' mailing list. Do not give your personal info to this company.
robert F.
Don’t use cologuard. You will get a false positive and it will make you crazy. You will think you’re dying and then have to get a colonoscopy anyway. Just get one and be fine with it.
Diane H.
The instructions for test are too burdensome and difficult to follow. I am a health professional. I collected samples and found that the top to the collection container would not tighten all the way. When I called company, they said to send it in anyway and two days later received results that stated they could not process the test. Further calls revealed that there was probably a leak! I should have been told NOT to send in sample when I notified the container would not close tightly. Cologuard knew it had problems with collection container and should have solved the problem before sending out future kits! Total abuse of their customers as this kit is not simple and fraught with potential errors. My physician is not happy and now I know why they don't recommend Cologuard. Waste of time due to inaccuracy of kit. I need to speak to my physician about next steps but I'm sure it won't include Cologuard. Don't trust the cute commercial with dancing box.