Brenda N.
I ordered a Coldeez Cooling Ace on 24th…
I ordered a Coldeez Cooling Ace on 24th June 2026, it arrived on 4th July 2026. I have learned a very hard lesson, ALWAYS check on Trust Pilot reviews! I paid £86.60 in total, for the above item to include insurance if it goes wrong. I couldn't believe what a pathetic piece of 'machinery' it was ! FEEBLE! Anyway, I emailed and asked for a full refund as it was not what I wanted. Today, 6th July 2026, I was told I'd have to pay the shipping myself, approximately £80, and they would give me a refund of £8! What an absolute SCAM!! DO NOT ORDER ON FACEBOOK!!! I am a widowed pensioner and I ordered this in good faith thinking it would help me in our heatwaves. I can't afford to waste my money on this, I feel so stupid, and it makes me angry that this company is allowed to scam people in this way.


