ItsmeBill G.
In a word "DON'T"
In a word "DON'T". Lost item in China, no followup, doesn't reply to email inquiries. Charge dispute filed, no reply to that either so far.
Cold Dead Hands is a 2nd Amendment Advocacy group based in Dallas. We represent our members on gun rights issues both federally and on the state level.
Cold Dead Hands (colddeadhands.us) has 42 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Legal Service Providers · Charleston, South Carolina
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Showing 36 reviews with 1 star · Clear filters
ItsmeBill G.
In a word "DON'T". Lost item in China, no followup, doesn't reply to email inquiries. Charge dispute filed, no reply to that either so far.
Timothy Wayne S.
Do not order from these people. Been 3 months and still no vest. Wont znswer emails so i e contacted a lawyer and its gonna cost me but im taking them to court.
Becky Dice Y.
We ordered a vest back in March they charged my credit card April 25 for $64.78 I have emailed, sent text messages with no response. We got a email with order number and tracting number when I go in and put this information in it comes up order is in transit May 3 well this is now June 11 and we have not received a package. I think it is time to get the Better Business Bureau involved this company is a big racket if you ask me and will NEVER order from them again. Jim Yanowsky
Cary A.
I ordered 2 coats only got one and it was the wrong size. They never shipped the other coat. Even had the post office track it to when it was put in the system. Sent 4 emails and get the same ridiculous message back. Sent them a message on messenger and got the same ridiculous answer back. I wouldn't order anything from them again! Worthless company and can't even treat people right when they spend there hard earned money !
Jeff S.
I am giving 1 star only because I have to. Ordered a vest on April 15, 2020 and received an email on April 16, 2020 with a tracking number saying the vest had been shipped. The tracking number only states that the shipping information was sent to FedEx. Well four emails and 46 days later, I still have not received the vest. I get the same response every time, "we assure you the vest is on its way. Due to Covid, shipping time are slow." What a crock!! I did receive a survey email from them asking how I liked the vest!!! Does this count??!!
Dale
They are a front company for organized crime, most likely Russian. Their over the top claim to give all profits to second amendment causes is an attempt to bait people into trusting them through patriotism. Anyone giving a moment's thought to this idea would understand that you can't run a company and do that. And when cornered, they continue to try and dissuade you by repeating this policy over and over. And if you have ever had experience with a legitimate company responding to a service issue, you would realize that they do not know how to properly do this. They make excuse after excuse that is beyond the realm of reason. In my case it was "FedEx has had it for three weeks, but are swamped from Covid 19" I pointed out that FedEx had delivered numerous items to my home that were ordered weeks after the item placed with them. They're response was insulting and sounded like it was written by an angry 12 year old...or a foreign national unfamiliar with a proper response to a population with our average level of education. They are not American. They are the same people that operate Wish Company, the Chinese outlet people selling products for pennies on the dollar, and the bogus group selling name brand clothes for 85% off normal prices. They are a totally foreign bullsh#t operation trying to pass themselves off as legitimate American Patriots.
D
same issue on the item i ordered being delivered to another state. It took about a month for them to actually ship it. It was delivered to Wadena, IA. i checked my order just to make sure i put in the correct shipping address. i sure did. TX is a long way from IA. sent email with order number and let them know it was delivered to wrong state and not to me. All i have gotten back is the standard auto response. it said to give the 48hrs to respond. and its been over 2 weeks. do not buy from this company. its a scam.
Legal thoughts: Outsmart the C.
Absolutely NO RESPONSE TO ANY EMAILs....except one, (in which I asked them to cancel an order which had not shipped.) Funny part? It didn't ship for over a week after my request. I wouldn't be so upset, but I was lied to! Doesn't matter; I understand why they have "COLD. DEAD. HANDS." Shame on me.