colaley.comReviews of colaley.com

Grote bedriegers bestelling nooit ontvangen😡

Besteld via een advertentie op Facebook. Dom achteraf! 5 april 2023 besteld en het is nu 18 mei. Track en trace zegt dat het in NL is als een maand(!) Gezien de andere recensies ben ik bang de mascara's nooit te zullen ontvangen. Site opent ook niet meer?!

Ordered Mascara on April 6th, it is 11th May and still haven't received the item

If I could, I would rate this company as a zero. Ordering items from Colaley should be avoided like the plague. They are the worse service I have ever experienced. I ordered and paid for goods in March, it is now May and I have still not received them. Please save your money, DON'T buy from Colaley, as you will most likely pay for items that you will not receive. I can now understand why Colaley are known as a scam. Unfortunately I have found this out the hard way, hopefully this review will ensure that nobody else pays for goods that they will not receive.!!

Shocking service, if you can call it that. Was spoken to like dirt from this company after making a simple enquiry. I do have proof of this in writing. Over priced compared to other retailers. Stay away. Reporting to trading standards.

Very poor service, been waiting 8 weeks and no product has arrived!! Customers setvice say I should pop to my local post office to check the tracking!!! They refuse to refund the money and I have since realised it is much cheaper on Amazon

I ordered the buy one get two free'miracle mascara' on 5th April and I then got the 24hrshipping.vip tracking service. Immediately this was a red flag - China and, possibly, a scam. Usually when thus happens, you get nothing ...or nothing like what you ordered - weeks or months later. It took a staggering 12 days to get from the 'sorting' depot in Miami to US Customs. Based on reviews I checked my bank account. Yes, overcharged. It was refunded after complaining. The suspicious tracking was also raised and, only when I threatened to cancel and called them out on it, did my mascara appear...with a 48 hour Evri delivery postal stamp. Considering I'd just been notified it was at US Customs the day before (16th) this was astonishing! A highly suspicious company with a habit of overcharging, false tracking details and the ability to find and ship your order from the UK - if you make enough fuss. The mascara? Just a basic waterproof mascara which you cannot use more than one coat and is difficult to remove. I won't be buying anything else. You shouldn't either. Always check trustpilot first. I should have.

Like a lot of people I wish I had read the reviews before purchasing! Bought the Mushroom air cushion concealer, absolutely useless did not cover anything at all. Told not to return it as it would cost too much & was offered £2. This is the second Company in China that have refused to refund faulty items & offered a ridiculous amount in compensation. Never ever will I buy from China again they are con artists. Companies like this should be closed down.