Emily T.
Spent several hundred dollars here for…
Spent several hundred dollars here for some reason. Crazy low RTP. Site charged my bank for the purchase that “failed” twice. The balance was then added on later. Customer service was responsive but stated that I can either have a CHANCE at a refund AND they close my account, or I can get free play. The insanely rare (and small) wins are not worth your time or money. I have used 100+ online casino sites, including the sketchiest of them all. I have never felt compelled to write a review until now.
Response from CoinsmaniaOct 23, 2026
Hello, We understand how frustrating it was to see charges after two purchase attempts appeared to fail, especially when the balance was only added later, and the options you received did not feel like a satisfactory resolution. Game outcomes are random, and each play round is independent, though RTP and volatility can differ between games. We would like to review the transaction history and the assistance you received more closely. Please respond to our Request Information form, and we can locate your account and properly review what happened.




