Teri
Better Than I Could Have Hoped For
I consulted with a few companies before settling on Clutter Free. I was concerned because I desperately needed someone to clear out my mother's home now that she is sick and elderly. Almost immediately after contacting them I got an email from the owner who assured me they could handle the job. I agreed to set up an appointment to see the property. He showed up, did an assessment and gave me a reasonable estimate, which was better than the other 3 companies I had spoken with. I was still a bit unsure & waited for a while. While waiting the owner contacted me to see where I was in the process & I told him I was busy but would let him know. I finally decided Clutter Free was the best choice because they were local & had followed through on everything they said they would do. In the interim I added some items to be removed & the owner agreed to come a second time to reassess & amend the estimate. Two days after the second meeting Clutter Free showed up bright and early and ready to work. Unlike some other companies I spoke to, they brought their own supplies and immediately jumped into the formidable tasks. There was no slacking just focused diligence. I feared this would take all day but the work was done quickly and after several hours of non-stop removal & cleaning they finally took a brief lunch break only to return with the same level of discipline. On top of getting the job done, everyone was supportive and friendly since this can be an emotionally draining experience for the customer. The employees worked very hard and all the clutter which would have taken me forever to remove was gone in less than a day. The cleaning was thorough with my mother's home returned to a livable state. Ever since they left I have remained in amazement that all this took place in a relatively short period of time and the outcome was better than I could have imagined it. I hope I won't be in a position to request this service anytime soon again, but if it’s ever necessary to undertake another major cleaning and clutter removal job, I wouldn't hesitate to utilize their services and would recommend them with the highest praise and trust me I am no pushover when it comes to these things.