ClickPayReviews of clickpay.com

How a company over charge people and some people with disability or elderly who don't understand what they read. This company refuses to verbally communication and explain lot of people are on fix incomes for and try to save money. These people don't inform you if you reverse charge on your bank card when you give them your banking information thinking they used that instead of your debt and talk about reverse transaction no employee explain if you do you be charge more and for reverse transaction and your apartment is making money off you and click pay and explain if you reverse transaction your account will be block this has been nightmare. Apartment should let people pay by zelle or any money or cash app. I never been treated this poorly

Worst service in my life, do not use this service it is garbage

Was paying a lease for an office space in 2020. The lease ended, I cancelled auto-pay. Without warning or notice, they started charging the substantial amount again, nearly 2 years later. It came out of a company account and was only noticed after 3 months. Trying to figure out how to recoup nearly $11k. Unreal.

This is a useless company feeding on people. I setup and autopay for my HOA dues thru clickpay. They send me a remainder 15 days before the date of autopay. Apparently the autopay did not happen and I had to pay another $100/- as penalty. Why they are seeking business from the other businesses when they can not be responsible for their lack of knowledge on how to do business.

Customer service chat feature is deceiving. You wait about 20 mins in line to chat with someone. Once you're with an agent they say nothing for 10 minutes. When they type anything, no one is on the other end that is actually trying to help. They copy and paste the same answers to you while taking 5-10 minutes to respond. It is a joke. Auto-bots have been more helpful than these people who can't even type grammatically correct. And then have the audacity to copy and paste grammatically incorrect responses that they just used earlier in the chat.

AVOID - this company has the worst support. After being double charged, I tried to contact support multiple times with no response.

If you have 2 payment accounts in clickpay, you will have trouble to pay separated. Also customer service is not available. They did not reply your question. Don't use it.

Can't add my property and no response from support. I've sent multiple emails over the past couple weeks. Horrible