ClickPayReviews of clickpay.com

Wish i could rate 0 but cant ok So i pay my rent on the 28 of feb 2025 and idk what really happen but click pay didnt take the money so bout time the 3 of march came it woulda been consider a late fee so then they decided to take the money on march 6 but they didn`t because it was a late fee so. So we call the click pay no one answers and the contact my apt and they said it was nothing they do about it or late fee they added on me. So i ended up paying the late fee in all just for click pay to try to take it from the wrong card that i didnt put on there.Oh and why all this was going on they had added reverse fee for the first time and then added another reverse fee for them using the wrong card. So at the end of the day they was charging me late fees when it wasnt even my fault when i paid the rent on the 28 of feb before the 3rd of march.

Click pay caused me problems with my hoa and is the worst ever

First and foremost-Click pay should receive ZERO stars for this review, one star is much too generous & is a lie. This company acts as an intermediary between businesses and consumers. In other words as another review stated, "This company is a middle man for processing payment. This company should never be allowed in business." Unfortunately the businesses they bill for are not vetted as legitimate-thus herein lies the problem. There are NO customer service humans that one can speak with . All Click pay wants is to scam your hard earned money from you, NO QUESTIONS ASKED. They are egregious in their behavior and nefarious in their activties. Hopefully they will be exposed and prosecuted for their repeated nefarious activities.

ClickPay is a terrible service. They did not receive the bank payment for my HOA and said they had to wait for 1-5 days after I resent the money. Why? Because they. needed to know I had sufficient funds. That is ridiculous because I have more than sufficient funds at all times as the rainy day emergency funds. They lie. They repeat the same bad story. They are horrible.

Click Pay will charge you for making online payments, yourself, via bank accounts. So you manage and do it all yourself, you pay with a bank account and not a credit card, and they charge you fees. I'm not talking about credit card payments, I understand the cards themselves charge fees. On top of that, there is no customer service. If you have an issue you're going to be plum out of luck or waste a few hours creating new log-ins and nonsense.

Can't reach anyone at click pay to find out way my HOA dues charged were lower than my monthly assessment. Are there no employees?

something is wrong with their system, keep getting email unsuccessful auto pay, but its already taken out of account. Customer service say check with my bank, I told them it's their system and it's been ongoing for almost a year and tired of calling to check monthly, defeats the purpose of setting up autopay for peace of mind

I successfully used clickpay for a few years , two different apartments. Than when i attempted to use it @ my new address their where issues and the customer service experience was so horrendous and incompetent that i lost all confidence in clickpay and will be forced to buy stamps and money orders again. Absolutely ridiculous that most landlords only give you one online pay option, shitty azz clickpay. I removed my former address from my account everyday for a week & a half and every day i would receive an email from clickpay hours later saying that my old address had been added back to account. I tried to "submit a ticket" regarding that but i couldn't because there amateurish tech said my phone number wasn't valid so it wouldn't submit. I spoke to a supervisor who said she would get back to me but she never did... CLICKPAY SUCKS!!