Clever TrainingReviews of clevertraining.com

Awful customer service. I bought more than US$800 with a promise to get the order delivered in 2 business days. It took more than 10 days when I was not in the same address anymore and now they want me to find on my own how to send it back to them (I live in another country!!) Take extra care if you decide to buy from them, no customer service at all.

Ordered a Yeti cup, I ordered the small one as it was the only one in stock, requested 2 business day shipping. Received a confirmation but did not include a tracking number. Site also said that orders were being accepted by the next day in order to receive by Christmas. Just talked to customer service and they said, only the ones they have in stock would be there in time for Christmas and it's 5 - 7 business days to prepare the order once the item is in then it's 2 business days to ship. Terrible business platform. Will never order from them again. Update: They charged my credit card and 3 weeks later, still have not received the order.

I don't trust companies that can't seem to post my product review on their website. I have attempted to submit it twice. This business is hand picking which product reviews are put up on the website, don't trust them.

At the beginning of this week I purchased an expensive leg compression unit from Clever Training. It said ships in 1-2 days and will take two days to arrive. Today is Friday and I never received shipping confirmation. I called and spoke to a service person and said he would check on it and call or email me today. I never heard anything. This is my first and a LAST time I’m purchasing anything from this company. Terrible customer service.

IF I COULD GIVE THEM ZERO STARS I WOULD DO IT. I bought a brand new "Favero Assioma Pedal Based Cycling Power Meter" but they sent me an used product. The product inside is dusty and has dirt on it and is loose because someone cut the cable tie that attach the product to the box. Inside, the box is in poor condition and has also dust and dirt. How is that possible if it is supposed to be a brand new product. It is evident that the product is not brand new. I have sent 5 email to this "company" but a guy named WILL only replied to the first one with an evasive answer. Initially I just want that they send me a brand new product. But they seem not to be interested in resolving the issue. Now I want a refund but they no answer. I reported them to BBB and the Federal Trade Commission. I did a review in their website and they erased it. If you go there you just see excellent reviews. Of course, they erased the bad ones. DO NOT BUY HERE!!!

Appalling service. NOT clever trading. Take no notice of the shipping details. Item will NOT be shipped within 2 business days. Emails chasing order will NOT be answered. Item will NOT be delivered. Feel free to order from these people if you want to throw money away. Clever Training get your act together. Stop taking money if you aren't going to send the item. This is called theft. Totally use less. Worse company I have ever ordered from.

They had 4 sleeping bags similar to the one I wanted in stock. The delivery time was 2 businessdays. I contacted them after 1 day, to make sure the order went through. No response. The day after I tried again, No respons Three days afterwards I tried again: This time on chat. Long responding time , as they were taking care of other customers at the same time. Four days after I ordered the sleeping bag, I tried to chat again. They said they needed to backorder the sleeping bag from the manufacture. I wanted to cancel the order which they did. Wasted a lot of time and didn't get the merchandise