Chetan B.
Ignored after 3 refund emails - CleverPro won't honor its own guarantee
1 star. I ordered Carbivore from CleverPro (cleverpro.us, CleverPro by Tora Labs) — Order #1425, September 14, 2026, 2 bottles, $84.99 total. Delivered September 19, 2026. I took it as directed, 2 capsules daily, and it did not help reduce my sweet cravings. CleverPro's Refund Policy promises a 30-Day Happiness Guarantee if you contact them within 30 days of purchase. I did exactly that: I emailed them at hello@.... on October 12, 2026 — 28 days after purchase, inside the window — and again on October 14, 2026. On October 15, 2026 I also emailed them, the Customer Care address on their own Contact page, and that email bounced back as rejected. It has been over a week since my first email and I have received no reply at all. No refund, no return instructions, no acknowledgment. Nothing has been rectified. I am requesting a full refund of $84.99 for Order #1425 to my original payment method, as their policy provides. I am posting publicly because private emails were ignored. I will update this if CleverPro finally replies and resolves it.



