ClerxReviews of clerx.com

I run operations and client care at a criminal defense law firm in Boston, and we’ve been using Clerx Chat on our website for over a year now. A lot of people find us online when they’re stressed and trying to figure out what to do next, so I like that they can reach out right away without having to call. Clerx gives them an easy first step and helps us turn more website visitors into actual conversations with the firm. It looks professional and has also been very reliable for us. The team is easy to reach whenever we want to make a change, which I appreciate. Overall, it’s been a really useful part of our website and I’m happy we added it.

I've had a great experience with Clerx for over a year now! I really appreciate knowing that the phone is always getting answered and the team is always very responsive and great to work with whenever I reach out.

I run an immigration law firm in South Florida, and Clerx has been a great help with our intake. They answer our calls, help with new client inquiries, and work in both English and Spanish. The team has also been very responsive whenever we need something changed or have a question. Michael and Eldar are easy to work with, listen to our feedback, and genuinely care about getting things right for our firm. We've been very happy with Clerx and I would recommend them to other law firms.

Clerx is great. They worked really closely with the firm to make sure to optimize to our needs, which most companies do not do. They're also super responsive in that anything we needed adjusted or changed, they helped us quickly. We are a busy immigration law firm from NJ with a large team, and over the last couple of years the demand for immigration services has grown significantly. At one point, it became very difficult for our team to keep up with the number of calls we were receiving, so that's why we sought them out in the first place. We're still here nearly 2 years later and I think that really says something for the quality.

My immigration law firm has used Clerx for 18 months. Before Clerx, many calls went to voicemail and callers often hung up without leaving a message. I spent too much time listening to voicemails that were not worth my time, only to find that many were spam, while worrying that a real prospective client might be among them. Now Clerx answers 24/7, gathers intake information, and schedules paid consultations. When I’m working with clients or spending time with my family, I know new inquiries are covered. As a firm founder and a mom, that is a huge relief. Michael and Eldar have remained involved after setup. They check in regularly and make adjustments whenever I need them. Clerx saves me time and gives me confidence that potential clients will not be missed when I cannot answer.