CleoReviews of cleo.com

I ordered a few things online on Jan 1, 2025 and used the same delivery address as usual, Purolator failed to deliver the item to the correct address, failed to follow subsequent directions and instead returned the items to cleo. contacted cleo multiple times via email, only received the form going out of business letter, same response when calling the store, calling customer service resulted in a wait time of over 45 minutes and a disconnected call, cleo has the merchandise and my money and won’t provide a meaningful response or resolution. Do Not order online you won’t receive any help from cleo and purolator will likely mess up the delivery.

Horrible customer service don't shop here

Knowing there was a very good chance of a postal strike they took my order and shipped with Canada post anyway, sure and behold they go on strike 2 days later now won't get my order till after Christmas. Will be my last order!

I m giving very bad review because I ordered 2 jackets from the cleo website. But they don’t want return, they didn’t write anything on website, they don’t return and give money back, I give advice please don’t buy anything from website they make fool people

I ordered a ladies extra small regular size sweater from their online store. It was anything but extra small. I measured across the chest of the sweater and it came in at 40 inches. The sweater fits a male figure. I contacted customer service and received a standard reply assigning a ticket number and that's it. None of their retail stores are convenient for return so I had to return by mail at an outrageous cost of 19.00. Buyer beware. Their sizing can not be trusted.

I recently gave a 5 star review after shopping at Cleo in store. I signed up for email notifications and was delighted to receive a 50% off offer. There was a cute jumpsuit that I wanted to purchase. I could not get the site to cooperate and emailed multiple times for assistance only to be ignored. This seems like a scam to inundate the person with multiple emails and offers that are unavailable.