Clear Energy PartnersReviews of clearenergypartners.store

Great product, great price, quick delivery

Order came on time only problem was the skid was too heavy for my tractor should have come in two skids!

I order a pallet of LG Panels and they were on the way from the day after the order. The carrier called and got them scheduled for delivery. I got notifications of the order tracking. After the order was delivered, I de-stacked the pallet. One of the panels was shattered. I sent them a note about the damaged panel. They quickly sent a refund to cover it. Everything was smooth and taken care of. One note, the panels said they were new but had writing and dates on them. I really can’t tell if they were used, but they are very clear.

Fast delivery and competitive price.

I ordered a pallet of 25 320W Jinko Tier 1 Panels. After about a week I hadn’t received a shipping update so I contacted Clear Energy. I got a prompt email response and was notified that the panels I ordered were out of stock, but that they were willing to send me 25 of the jinko 400w panels instead st no extra cost. This solution was more than I would have expected or hoped for. After my panels arrived, the bottom panel on the pallet was completely shattered. I contacted Jonathan once again and he provided me with options to rectify the problem. It is refreshing to work with a company that has excellent customer service and cares about its customers. If you need panels, order from clear energy partners. You won’t regret it!

Sometimes it’s hard to tell if a company is really good. If everything goes smoothly, your order arrives on time, the price was good, interaction was minimal … It’s when the shipper stabs one of your panels with a forklift, THEN you find out how good the company is or isn’t, how good the customer service is. This is a GREAT company to work with. I will happily do business with Clear Energy Partners again. They took care of me promptly under less than perfect circumstances.

Great Pricing

On delivery, a damaged panel at the base of the stack was noted and photo documented. I reached out to the company for comment, but have not yet received a response.