ClassicShaving.comReviews of classicshaving.com

I ordered hand sanitizer on Friday, April 3rd and paid approximately $9 for 2-3 day priority shipping. On Monday when I had not received email confirmation of shipping date I reached out to the company with no response, again later in the day. On Tuesday I demanded an answer or a refund of the extra shipping charges. I was finally given a response which stated that I "did not understand priority shipping" and that they had 3-6 days to prepare the order. Nonsense. When I demanded a refund of the amount of the priority shipping or that I would refute the priority shipping costs, they cancelled my order. I understand this is a trying time but if the company were not able to provide the service, they should not charge extra for it. In response to your response. I was not rude. I asked for a refund of expedited shipping costs. There was absolutely no indication of processing time. Your site and confirmation email stated 2-3 days priority shipping for a fee which without a statement of processing time indicates that the customer would receive the order within 2-3 days. Your information, I believe, is purposefully misleading, and if it is not, now is your opportunity to correct it. You should not be offering it at this time considering you were not able to respond to my initial email and complained of how hard you are working. I must note as well that I am not the only review that states the same information. And I quote "From: "Customer Service - Classic Shaving" < Subject: RE: Order #245403 Date: April 7, 2020 at 11:46:28 AM EDT To: "'Tom Buckley'" < Tom, I don’t think you understand what priority shipping is. Priority shipping is when the postal service pick’s up your pack it then will arrive to you within 2-3 business days. We will get your order out as quickly as we can. Kellilynn Clark Customer Service Coordinator The Grooming Network

Ordered Hand Sanitizer, showed in stock. Never shipped. Sent emails trying to get ship date and no response. Tried calling and can't get through, voice message says to email. 24 hour chat on website also not working. Do not order from Classic Shaving.

complete garbage company taking advantage of covid-19. Only trash human beings would do this. Hand sanitizer is HUGELY price gouged. 4 ml is what you are getting, gallon is what is shown. That is false advertising and they have removed the ability to return as of 2/2020. I hope they all get sick.

I made a purchase on March 30th, 2020. The item was somewhat misrepresented on the stores sight. The purchase appeared as a gallon of product for approximately $15, which seemed a deal. After the purchase was completed, I noticed on my receipt that it was 4.5oz. Price gouging! Upon reviewing the website, I did find that it was legitimate. The picture for the product is of a gallon, but the price is for 4.5oz. I e-mailed customer service to cancel the order, disgusted by the amount for the product, and never got a response. Two days later, the money was extracted from my Paypal. After 7 days, no email from customer service, no refund, and no shipping confirmation has been sent, and I was charged $9.45 for 2-3 day priority shipping. Personally, I will NEVER purchase from or recommend this store to anyone. **UPDATE** They finally processed my order and I received a tracking number, on April 19th, 2020. TWENTY DAYS!!! Three emails later, still no answer from the customer service department about a refund or even a credit for the 2-3 day, non-optional, shipping charge.

I ordered a product from Classic Shaving nearly 2 weeks ago. On there site it shows it's been shipped. I checked with the Postal Service, and it turns out they haven't received it yet. Only a tag has been created. I have reached out to classic shaving 3 times and have not received a response. Is this the way you treat your customers. I will never do business with this company again. All I'm asking for is the product I ordered.

As others have written. Customer service is a joke. Package never got delivered, 6 months ago. They are refusing to send a new, or refund my money. Then they stopped answering emails.

Customer service is a joke. Charged for free shipping. Two emails sent no response. It is not the money it is the principle. They lost a customer over $18 after spending almost $500. My business is going elsewhere.

I reviewed Occam's Razor on the Classic Shaving website a number of days ago. The review was only 2 star on their new razor and they did not post this review on their website. I can only assume they only post favorable reviews which misleads the customer into buying a razor that has only good reviews. For those people who want to buy from this website, be careful of the reviews. They only post what they want you to see. Update March 6, 2018 They have now posted the review. They did make a comment back to me on my suggestion that they provide the buyer with an opportunity to buy a case for the razor. They suggested that the paper case that they shipped the razor be used. Anyone know that paper breaks down with small amounts of water over a period of time. It seems like a rather silly statement made by the company.