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Civilizec (civilizec.com) has 152 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Debs
Took 6 weeks for the item to arrive, I tried to cancel the order before delivery and I just received the same generic email response to refer to the tracking- there was no tracking! The item is disgusting, poor quality & sizing. Tried to return the item and get the same generic response. Will never use again- the just scam you out of money!!!!
Gail S.
Really bad service took nearly 2 months to arrive now I have item doesn't fit and guess what no return label not even how to return. Emailed get a load if garbage from them no return address stuck with unwanted items. Stay away from this company not reliable or communitive
susan
I actually did receive my 3 bras. The quality is atrocious. Cannot wear them. Bought X-LARGE and the cups are far too small. Everything hangs out at the sides. Would not recommend to anybody. Going to try to get money back through credit card but not holding out any hope. Also, they deducted more money from my credit card than my invoice total.SCAMMERS
Eileen
agree with all the earlier comments. My order was placed on 14th September, money taken out of account straight away. No word from them until today (29th Oct) saying the shipping status has been updated but no new info. Tracking number doesn't seem to exist. Avoid at all costs. I have noticed the advert on Facebook has disappeared, so hopefully, no one else will be scammed.
Deborah
As with all the other reviews on this site, AVOID at all costs. Placed order 9 weeks ago & still waiting. Unable to contact company direct & constantly being fobbed off by automated responses saying goods are on the way.
Sharon H.
I would leave -10 if I could. Disgusting Bra never turned up Told sorry no refund
Oak T.
I've had the same experience as everyone else with this company. Absolute scammers. 4 weeks since order was placed and nothing. No updates, no communication. I contacted them several times and they say the same thing- just wait. I was adamant to start proceedings for a refund before the 30 days guarantee (consumer rights) was up. Also fortunately, paid through PayPal so they are dealing with it now. One the day I filed a claim with PayPal, the company sent me an update to say the order was now waiting for dispatch. It's still in China! And it's been 30 days since the order was placed. I told them in no uncertain terms, to cancel the courier and I will be continuing my refund claim. Also if the product does arrive, I take no responsibility to send it back. I will get my money back. That is a guarantee. If not, I will take this further to UK Trading Standards to get them shut out of the UK. On second thoughts, that is exactly what I will do - report them to UK Trading Standards. I suggest you all do the same. Customers need to be warned. Absolutely atrocious company!
Jackie R.
I ordered September 9th, numerous emails later they say be patient its coming. Its a scam. Don't waste your money 🙄
