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Civilizec (civilizec.com) has 152 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Jenny H.
Bought three bras from a Facebook ad. Big mistake. They took three months to arrive, and when they did they didn't fit and offer any support. Contacted the company to arrange a refund and they want photos before they can resolve the problem. They don't seem to understand how inappropriate that is. They have then offered $4.50 compensation but still no info on how to do a refund without photos!!! Do not buy from this company.
Helen B.
I ordered some bras through Facebook and when they arrived they looked good but when I tried them on there was zero support and they were far too big and stretchy. I contacted the company asking for a refund snd they offered my £4 and said to keep the items as the shipping would be expensive. The packaging has a UK address so I have asked again for a full refund and will be looking on companies house fir this address. I wouldn’t recommend anyone buy from this company.
Jeniene
This company is FRAUD!!!! They just steal your money!!! They promise to ship in 3 days. They promise you refunds if you cancel before goods are shipped. I’ve been fobbed off continuously for 3 months!!!! Can’t get my refund and have no goods. It’s damn right theft! Wish I had looked at reviews before purchasing.
Sarah
I can't give zero stars, but would if I could. Absolutely echoing everyone else who has bought from this company - I received my bra, but totally the wrong size (doesn't even fit my 14year old...) and no answer when trying to return. Gutted I've been taken in like so many others, DO NOT BUY FROM THIS COMPANY.
Amanda P.
Disgusting company - cheap, shoddy product that arrived 2 months late, even after I cancelled the order twice. Returned it to the address on label - there was no other paperwork & now they won't refund me as say it went back to wrong place. They obviously know it's been returned! NEVER EVER USE THEM
Melanie M.
SCAM - same as everyone else on here pulled in by the Facebook advert, which if you look now their page will only show hundreds of angry faces all comments removed. Paid 2 months ago for Bra still not received, paid postage then vat added which was not on the invoice. Hope trading standards catch up with these “people”
G M.
I ordered the 3 pack of bras in early september after seeing the Ad on Facebook. Reviews I read on there all seemed to be positive so I went ahead and sent the order for 4XL (bigger than i would need to allow for them being Chinese made) After countless emails and robotic replies I then requested a refund as I had been waiting so long for the bras to arrive I had been out and bought some soft cups one from Primark. No response to my requests just an 'untrackable tracking number' My polite requests then turned to a demand for immediate response..i again only received a Robotic reply. Then Hallelujah..Yesterday 11th Nov the package finally arrived Opened it and was quite impressed by the lovely colours of my ordered bras. Material was soft too so I was quite happy...... Until I tried one on. OMG..4XL Really? The cup was so small that it only barely covered my n...les! No coverage for breast or side of it at all and definitely no support at all. Absolutely the worst purchase I have ever made. And to my surprise (🤣🤣🤣🤣) Not! There is no way of returning for a refund even if I could actually get a human response from them by email. I have put into a charity donation bag now...!
Lynn B.
Just an update to say I’ve finally received my parcel after getting PayPal involved and a 2 months wait. Items are ok.
