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Civilizec (civilizec.com) has 152 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Althea
Wish I could give them a zero star then one. Such scammers. Waiting 2 weeks for my order and nothing yet. The status hasn’t changed to dispatched and even if I try to email them now it just keeps bouncing back. Will get in touch with PayPal for a refund from them.
Catherine B.
Scam company! Placed an order for a ladies bra on 14th September, it's now 2nd October and not received. Emailed them numerous times but they just fob you off with excuses about 'shipping issues'. Cannot track order as tracking function doesn't work. Generic unhelpful replies from customer services saying 'please be patient'. I've been patient for 3 weeks! Have now applied for refund through PayPal as they were not willing to give me a refund. I'm also going to report them to Trading Standards and hopefully will get them struck off. They take your money and goods do not show up. I will also report to Facebook and get their ads banned. Things like this really annoy me - imagine if it was a pensioner or vulnerable person? Utter disgrace.
Sharon
1 star is 1 too many. They took more than they invoiced me for. Spend 2 weeks waiting on the status to change from "we'll let you know when you're order is ready to send".I had an email telling me to use their customer service centre but the link sent me to a missing url with a notification saying to email them!!?? Then they told me the shipping agent hadn't updated the status (on their website!?). Am currently filing a dispute via PayPal.
Arty Pharty C.
After two weeks with status not changing to despatched I tried to contact them only to be told they had no order under my email address (by bot) despite me having email confirmation and an order number. Thankfully used paypal so refund applied for! Avoid!!!
Lindsey D.
Scam Would not recommend this site as took money and still not received my order keeping getting fob off so annoyed I wouldn't give them any stars
Juliana
Well it’s obviously a scam compsny. I will alert Facebook thst they are supporting a scam company. I’m glad I only bought one item. But still!! Very angry.
J W.
AVOID - Don’t get suckered in because they use PayPal….they are not genuine. If I could give it 0 stars I would. Ordered 3 bras. Charged £3.60 extra which wasn’t on my invoice. No email confirmation, no items dispatched, no tracking information. No consistent email/ customer service details.No email responses to any of my chases. Eventually I had to claim a refund via PayPal! Scam company
Helen H.
SCAM, take you money and you never receive the goods. Don’t reply to your e-mails. Terrible.
