CircleReviews of circle.com

A complete & utter SCAM! Customer support is abysmal, scripted responses to all questions or complaints. Once they get your money it's gone - never to be seen again - STAY AWAY! Circle are owned by Goldman Sachs who have been found guilty of fraud, insider trading, etc, etc on many occasions. Google "Goldman Sachs Fraud" They recently bought Poloniex crypto exchange which is also turning into a scam - locking customers out of their accounts & so unable to access their funds. BEWARE OF CIRCLE AND ANY COMPANY THEY OWN!!! Edit: In reply to the below scripted response from Circle - NO! You ignore customer tickets, sending useless scripted responses like the one you just posted here. You just proved my point perfectly. I repeat: STAY AWAY FROM POLONIEX/CIRCLE/GOLDMAN SACHS - THEY ARE PROVEN SCAMMERS!!

This app and company really suck, it’s supposed to be a fast way to help family and friends, I had problems sending money before with this app, and now when someone sent me money they are holding it saying bank account under review 3-5 days delete this app fast

I guess most people who heard about this online service is probably because of that 'Send £25 and get £5' offer. I actually introduced this service to 4 of my friends and we all get £5 doing this transaction. But when I did it for the fifth time, after I sent the £25 to my friend, my friend's account got deducted £20 from "Circle@help". We contacted the customer service by email as there is no number to call, and the email reply never answered this simple question. If this is not a scam, I don't know what is. So in total, I lost the initial £25 I sent, and I have to pay the £25 which my friend sent but never end up to my account. So I lost all the money I earned in the initial 4 transaction.

We used your circle service because you state that if we transfer between debit cards it will hit our account instantly. This however is not the case, as I have to wait 6 days to get the money my son sent through your service on yesterday morning. Also, to add insult to injury you guys aren't even integral enough to have a customer service phone number to assist customers who desperately seek help in using your service. Things are really hard for people and when they need monies transferred quickly, that is the EXPECTATION and REASON for using your FREE MONEY TRANSFER SERVICE!!! Please don't tell your customers it's an INSTANT CASH TRANSFER WHEN YOU USE A DEBIT, WHEN IT IS NOT!!! This is not cool nor TRANSPARENT! I needed my money to pay my rent by today, but Thanks to your lack of transparency, I will now have to pay a $75.00 late fee that I do not have available to pay. I will give this review online. If you do not wish to have a Customer Service Phone Number, then at least offer Customer Support by Chat!!! This will put your customers at ease when using your service,. AFTER ALL, WE HAVE OUR HARD EARNED MONEY ON THE LINE NOT YOURS!!! I only wish I would have researched your company further before my Son and I used it, but because you came highly recommended I didn't bother. BIG MISTAKE!!! and I will let the person who recommended you know that I was very displeased with the service I received from your company!!! Signed, EXTREMELY DISSAPOINTED!!!

Honestly avoid this App. You are allowed to sign up then transfer money,only to be told after you get comfortable with YOUR funds in their account to send verification details. Verification details are meant to be asked for on registration. If you refuse the App sits on your money- that's fraudulent. Why would you want to give your personal details to an organization. Only my bank can request these details from me. I STRONGLY SUGGEST YOU SHOULD NOT USE. Its a scam,its a sham

Account was working until I top up. I topped up and account is looked and I am not able move my money. Also I was told they need review my account but at the same time they dont. Is Mr.Bean working there like supervisor???

Upon invitation I signed up to use the companies payment processing services. I was told I had a $500 limit. I sent the first $120.00 without issue. The next time I used the service to send $125.00 they took the funds from my account and then refused to deliver to the payee until I met additional requirements. If additional verification was required funds should not have been removed from the account before the requirements where met.

A friend sent me money through circle. I instantly had the funds show up in the app so I proceeded to cash out. 5 minutes later I got an email saying they need to verify my identity and to upload a picture of my license with a real time selfie. I did both right away and got a message stating that they were reviewing my account and it would take 1-3 business days. It took the entire 3 business days plus the weekend. By the time my account was ready to use, 5 days passed. At this point, I decide to cash out the funds and then I get another message stating my transaction is under review and to wait 1-3 business days. It has been a week now with waiting to cash out a mere $400. There is no phone number to call and you get the same generic email every time you send a message to customer service