CiciwigsReviews of ciciwigs.com

IF I COULD GIVE -100 RATING I WOULD. THIS COMPANY IS A MAJOR SCAM AND AGREE THAT PAYPAL SHOULD BE HELD LIABLE FOR CONTINUOUSLY ALLOWING THEM TO USE THEIR PAYMENT METHOD. RETURNING ITEMS TO CHINA COST MORE THAN THE WIGS. LET'S BOYCOTT THEM AND SPREAD THE WORD

I wouldn't give them one star if I had that option. I am truly offended at the trash I received today. The quality poor, and on top of that, what I received looks like 4 of the same wig. I am angry and leaving a review everywhere I can. I believe I received someone else's order because these are certainly not the wigs I ordered. No matter what, it doesn't change the fact of the poor quality and the sandwich bag packaging. Thieves, do not order from them.!!!!

Where do I begin. Cut my hair off due to color/heat damage so I needed a couple of wigs until my hair grew back where I felt comfortable with it. Came across Ciciwigs website and I saw two wigs that I liked and were affordable. Now I ordered them around thanksgiving holidays so I assumed the price slash was due to Halloween post sale or Black Friday Holiday Sale. WAS I WRONG. The wigs as described were supposed to be human hair, lace front had natural coloring, etc. They were different lengths. I received their package and the wigs were absolutely nothing like the description. NOTHING! NO LACE, which I would have been ok with but one wig was blonde, one was brown they were both the same length. Fake plastic like hair, definitely synthetic. Did not even try them on went right back in the box figured they made a mistake and they would replace with the real thing. I WAS WRONG AGAIN. Contacted them via email and their response was that they did not have the product that I ordered. OK But they would give me like 5% refund if I kept the fake items they sent me. There was a ton of back and forth that lead to nowhere. I though they would own up to their mistake and send return label to alleviate shipping costs for their mistake. I WAS WRONG AGAIN! Anyhow $26 dollars later I shipped their crappy item back to China and I am supposed to get a refund back through PayPal for my purchase only, the shipment back was out of pocket for me. Please save yourself the time, hassle and stress NEVER order from these people. Products are fake, pictures they advertise are fake, shipping back to China costs almost as much as the product. BIG SCAM Stay away!

I was scammed as well, I also didnt know PayPal wasnt going g to help as I thought it was suppose to be protection in these type of shopping experiences. I tried contacting the company through the receipt email, and was postmastered back the email did not exist and one that said it was full to try again again later??? How in TF are emails addresses ever full? So I contacted PayPal, I finally received a response from the seller who says they will refund 10% of 76 dollars and keep the smelly crappy POS wigs. 10% of 76 is $7.60!!! I SAID NO THANKS. WHAT HAPPENED TO 100% SATISFACTION GUARANTEED!!! And like everybody else on here and other places they want you to send it back and pay the charges. I am not paying to return something that is clearly not my mistake. I am co acting my CC company to dispute it. It's a Visa so I have purchase protection even if it's a debt card. For all of those who are not getting help with PaypalI highly suggest contacting your card company as well as the BBB, Your Local Attorney General's Office and the fraud dept of the USPS,... Do it now dont dont wait

Did not get what I ordered sent several emails haven't heard anything from the company no phone number for this place is available

Awful experience, going through chemotherapy and I purchased 2 wigs human hair they looked like clown wigs from the dollar store that were synthetic hair that a person would wear for Halloween the hair was falling out of the wigs as I took them out of the bags. When I wanted to return the wigs no response. Tried disputing it with my credit card company. I mailed the wigs back paid 15.00 to ship it and they never responded saying they got the garbage wigs back. As if a cancer patient needs to be ripped off, but despite that no one should have to experience a SCAM

False advertising! I got 2 of the same thing and there was NO LACE in either of them! DO NOT order anything from this website

I'm blown away by what all that I'm reading. I thought as best, I would find a complaint or 2. To see that this company has scammeded so many us, is appalling. And I'm sure many more, whom have not left a review here. Please ladies, let's all insure this company never does business again. Contact every fraud and business division as stated in a comment below. If this company does not respond and allow a refund to be made.