ChyrbabyReviews of chyrbaby.com

I ordered a dress but the wrong size was sent. When I contacted the company I had to send many pictures with a tape measure to show the size of the dress. Fair enough. They admitted fault. BUT to get the correct size dress sent they told me I had to pay for shipping of the correct size dress! Not sure why they expected me to pay to correct their error? After many emails back and forth, I raised a dispute with PayPal. Chyrbaby then said they would send me the correct dress at no cost to myself but I must close the dispute. Having low confidence that they would actually send the dress, and I wouldn't be able to reopen the dispute I refused. Stale mate. So I raised the level of dispute with PayPal for them to sort it out and got a refund. It was a shame because I really liked the dress and thought the quality was ok for the price. If you try to email them I think they use AI to respond. Makes it difficult to find a resolution to any issues!

terrible experience. the item I purchased was not as pictured, the quality was very poor, cheap materials. The refund process is ridiculous. They would not refund my money only offered to exchange however I didn’t want another poor quality item. so disappointing. who can I report them to for misleading advertising,

Arnaque totale j’ai commandé 2 robes j’ai été débité par de mail de confirmation de commande , pas de réponse suite à mes mails C’est carrément du vol !

Please by all means avoid these scammers. I wanted to return the product I bought and they refused my 14 day right to the digital consumer act from the UK by having very misleading clauses on their website about how their products are “crafted by hand”. Obviously every product is crafted by hand!!! But they use that against you. Honestly such a waste of time, the worst customer service and definitely the worst website you can buy for. Terrible dress as well. Not worth your time and money, run as far away as you can from these scammers.

Worst experience ever, the dress dont fit me and i dont like it, they make it hard to issue a refund bunch of excuses to no refund my money which never did…. never ever buy nothing from this page,… you will loose your money,… hope this review help other

Purchased two dresses at a cost of $258.00. Dresses arrived and they were the complete opposite of the picture. The fit was atrocious and the material they were made of looked nothing like what was pictured. They were extremely uncomfortable. When I tried to return them they said they looked just like the picture. Only offered 12% back on the total I paid. Zero out of 10 do not recommend.

Extremely disappointing purchase and poor customer service. I ordered the Lapel Embroidered Flowers Maxi Dress from Chyrbaby (Order CHYFZI08791) and paid $147.69, expecting to receive the dress shown in their product photos. The main reason I purchased this dress was the elegant structured neckline and folded collar design clearly shown on the website. However, the dress I received was noticeably different in this area. The upper section lacked the advertised structured tailoring and distinctive collar detail, which significantly changed the overall appearance of the dress. This was not a minor variation or a matter of personal preference. The design itself was clearly different from what was advertised. For a dress at this price point, customers should receive an item that accurately reflects the product images. What made the experience even more frustrating was the response from customer service. When I contacted them to request a refund and explained the clear design differences, they repeatedly insisted there was no difference in design and dismissed my concerns as simply a matter of “preference,” despite photographic evidence showing otherwise. The quality also did not reflect the premium price charged. I feel misled by the product presentation and disappointed by the refusal to properly acknowledge the issue. I would strongly advise anyone considering ordering from Chyrbaby to proceed with caution and carefully check independent reviews before purchasing.

I bought three dresses from chyrbaby and the quality was extremely bad. Before ordering I checked their return policy. Upon trying to return they have sent 4 emails asking for my measurements and pictures of me in the dress, anything to keep from sending a label to return the dresses. I order lots of clothing on line and have never dealt with a company that is so horrible. It is illegal for them to demand for me to send pictures of myself online. I do not recommend anyone to buy from this website. There are many more good companies to choose from. I am going to put my experience out on instagram and all over social media to expose this company.