ChyrbabyReviews of chyrbaby.com

I usually never leave reviews, and if I do, they are never bad. This is probably the only 1-star review I have ever given. And I even gave a heads-up before this, hoping for some turnaround so that I didn't have to do this. Return service is horrible. There is basically no return and refund option. They basically say for returns international shipping is like $90-$150 USD (which is more than some of their dresses) and it is the customer's responsibility, so they make you keep the dress. The worst part is EVEN IF THE DRESS ZIPPERS HAVE ISSUES AND IS NON-FUNCTIONAL! What am I supposed to do with non-functional dresses... I have been back and forth with them for weeks now and am honestly tired of it. I think I am just going to donate the dresses that don't fit and throw away the non-functional ones.

Very unpleasant experence. The order was shipped with delay, their service wasn,t able to advise on shipment delivery timing. Finaly the dresses arrived so poorly made, they do not suit to wear any occasion. The material differs from the fine showed in their pictures. Return process very problematic, as they do not provide return address. Do not recomend to buy from them.

I'm not happy, the dress wasn't like the picture and it arrived late and now I want to return it because it doesn't look nice and they don't want to send me the return address, I don't recommend ordering from them.

They state easy hassle free 14 day return. This is NOT true. It’s been a week of emails back and forth asking for a return

I ordered a dress from Chyrbaby on 17/05/26. It was shipped on 09/06/26. I received it on 16/06/26. The dress is a light-blue-chiffon-v-neck-floral-fitted-waist-maxi-dress. When I removed it from the package and unfolded it, the dress only vaguely resembled the website photo (which I believe, in hindsight, is AI-enhanced). The fabric was poor quality and the dress was wrinkled and flimsy. It didn't have the gentle folds and drape, the detail in the bottom half were missing, there was no puffiness of the sleeves, and the flower was half the size of your website photo. I wrote an email requesting a refund on 18/06/26. I followed the instructions on the Refund page of the website. I have not received a response. I am now trying another mechanism to get a response. I wish I could upload photos onto Trustpilot to help others make an assessment on whether they want to order from this company or not. I usually order one item from a new clothing brand (or one I haven't ordered from before) to see if the reality matches the product being advertised. In this case it did not and I will not be ordering again. I did check Trustpilot at the time of the order but there weren't many reviews. The situation has changed in the last month and it appears I am not the only person who is dissatisfied by the poor level of quality that does not meet the promise.

Informacja o bezproblemowym zwrocie w ciągu 14 dni jest nieporozumieniem Koszt zwrotu to 60-100-180 dolarów! Takie kwoty podano w mailu kiedy próbowałam odesłać sukienki , za każdym kolejnym razem więcej, uszyte niezbyt starannie.koszt jednej sukienki około 100 $ więc sytuacja nieciekawa

I custom ordered a dress took forever to come when it did it was so big on me!!! Why do a custom order when it’s not adhered to? So disappointing will never order again from Chyrbaby !!! Way to big and way to long!! I would post a picture if it lets me.

The dress I received looked nothing like the one I ordered. The quality was awful, cheap, and completely misrepresented. I have sent six emails asking to return the item and get a refund. No reply. No customer service. No support. If a company ignores customers after sending products that do not match their advertisements, that should tell you everything you need to know. Do yourself a favor and buy elsewhere. Very disappointing experience.