Katie
No ability to return or exchange items that don’t fit
This was one of the worst online ordering experiences I have ever had. Item arrived and was very cheap quality and too small. I was told that shipping to return the item would cost $60-$120 and would take an extremely long time. I was encouraged to accept a store coupon and keep the dress. I was under the impression that the coupon would be for the amount I paid for the initial dress but they sent me a 15% off coupon! I am now out $140 and have a dress that can go in the garbage. What a waste of money



