Cate H.
They state 14 day easy return policy
They state 14 day easy return policy, but really they do not take returns. Terrible quality and the dress was not at all like the pictures and videos. Will never buy again.
Response from ChyrbabyOct 16, 2025
We’re truly sorry to hear that your experience didn’t meet expectations. We completely understand your disappointment and take your feedback very seriously. Our return policy is designed to be fair and transparent, and we’re always willing to help if a customer isn’t satisfied with their order. Please reach out to us again at [email protected] with your order number so we can personally review your case and offer a proper solution. We appreciate your feedback and will continue improving our product quality and service experience.



