ChyrbabyReviews of chyrbaby.com

What a nightmare dealing with this company! I ordered 2 dresses that did not fit. I contacted their support department to request the refund the day I received the items after I tried them on and didn’t fit. Per their website, you have 14 days to return. For the last 8 days in a row I keep getting emails from them saying the offer me 10% back 20% back of the cost and to just keep the dresses! I keep telling them I want to ship them back for a refund and they refuse to send me the return address with instructions!! Never buy anything from them!!!

I have ordered a dress, they made a mistake on the measurements and didn't fit me. Wanted to return it.. so difficult with their service because they wanted me to accept their offer a refund of 10% at first and second email %15 and 3rd %30, yet I can't use the dress. They said to return the dress with my own cost ,the costums duties etc. Very hard company.. Don't waste your money.. also it is expensive so it is difficult to get your money back! pls. Find attached email. Thanks. Dear Customer, Thank you for your patience as we looked into a resolution for you. We are able to offer you our highest possible compensation: a 30% refund of your order value, allowing you to keep the item. Alternatively, if you prefer to return the item, please ship it to the address below at your own cost. Please note that return shipping fees and any applicable customs duties will be the customer's responsibility. Return Shipping Address: Recipient: Wang Tao Address: Unit 2, 2nd Floor, Building 5, No. 108 Qinghua Road City: Suzhou Province: Jiangsu Postal Code: 215000 Country: China Contact Number: 15862384258 Please let us know which option you prefer so we can proceed accordingly. Warm regards, Mia CHYRBABY Customer Care Team

DO NOT ORDER FROM THEM. Returns are a nightmare. Must send back to China and it is impossible. They try to get you to keep the item and get 10% on next order. Ridiculous!!!! Buyer beware!

Completely different dress to website Really disappointing given the cost of dress compared to what I received

I placed an order and paid for it. Order number CHYMIT49559. Despite various email to their support email i am not getting any feedback on when the item will be shipped. Reading other reviews i think i have been scammed.

If I could leave 0 stars, I would. I ordered a dress & 2 weeks later it had not even been shipped. No email notifying me of this, I just found out when I chased the order. As it was going to arrive late, I requested to cancel, only to be told it was a 10% charge to do so. I contacted them back to ask how could they charge me 10% when it was their fault that they had not even sent yet. Their reply was that it's their policy. Which makes me think it's an intentional way of deceiving people to obtain money. Very underhanded & unprofessional. AVOID AT ALL COSTS (Literally)

I personally wouldn’t give any stars. Awful. Just awful. Dress looks nothing like the picture on the website. Completely different colour and fabric. Even had it made to my measurements and didn’t even fit. Having no joy with a refund but offered 20% off my next order. Like I would give you con artists another penny! I like how you don’t give an option for uploading pictures. Don’t want people to see just how bad your clothes are. I might just pop it up on social media! Never ever order from this company. A complete scam. Order number CHYRBY19386

I am trying to return a dress from chyr baby. To receive a full refund. No one from there support team gets back. No information to return the dress. It’s very disappointing that this company won’t get back to the customer. Every other business takes back there merchandise and gives there customer a full refund. I would like someone to please contact me and do the right thing. Sincerely Linda Alessia. Order number CHYIEQ17959